AHMED OSMAN
Hurst,TX
Summary
Finance student with experience in customer service, document processing, account-related inquiries, and handling confidential information in a fast-paced office environment. Skilled in communication, attention to detail, problem-solving, data entry, and Microsoft Office. Seeking to bring strong professionalism, accuracy, and customer-focused support to a banking role.
Overview
2027
2027
years of professional experience
Work History
Student Financial Aid Assistant
Tarrant County College
Hurst, TX
01.2024 - Current
- Assisted students with account-related questions, financial aid inquiries, and documentation requirements
- Reviewed and processed financial documents while maintaining accuracy and confidentiality
- Handled sensitive student information in compliance with office policies and privacy standards
- Provided professional customer service in a fast-paced, student-facing environment
- Maintained organized records through data entry, document review, and administrative support
Concierge
Montgomery Plaza Residences
Fort Worth, TX
2022 - 2024
- Delivered professional customer service to residents, guests, and visitors
- Managed front desk operations, phone calls, requests, and daily communication
- Resolved customer concerns with patience, professionalism, and attention to detail
- Maintained a polished and trustworthy presence in a high-service environment
Education
Associate studies - Finance
Tarrant County College
Skills
- Verbal communication
- Microsoft office
- Documentation review
- Client relationship building
- Problem-solving
- Student guidance
- Decision-making
- Multitasking Abilities
- Leadership skills
- Teamwork and collaboration
- Advising students
- Time management
Languages
Arabic
Professional Working
HONORS AND SKILLS
- Customer Service
- Account Inquiries
- Confidential Information Handling
- Data Entry
- Document Review
- Microsoft Office
- Communication
- Attention to Detail
- Problem-Solving
- Time Management
Timeline
Student Financial Aid Assistant
Tarrant County College
01.2024 - Current
Concierge
Montgomery Plaza Residences
2022 - 2024
Associate studies - Finance
Tarrant County College