Ahmed Wahab
Greensboro,NC
Summary
Adept in customer service and team leadership, I significantly enhanced the patron experience at Boxcar Bar + Arcade, fostering a loyal customer base and mentoring teams to peak performance. Fluent in Arabic with expert cash handling skills, my approach merges effective communication with meticulous time management, driving operational excellence. I want to use the skills I have acquired throughout my different experiences and add great value to your team!
Overview
7
7
years of professional experience
Work History
Lead Bartender
Boxcar Bar + Arcade
05.2022 - Current
- Resolved customer complaints promptly and professionally.
- Trained new barbacks on company policies and procedures to maintain consistent performance across the team.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Assistant Manager
Autobell
04.2019 - 04.2022
- Managed a team full of individuals of different skills and backgrounds to come together and function as a well oiled machine.
- Mentored new employees on company policies, procedures, and best practices to ensure the highest quality in our service.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Established a positive work environment by fostering open communication.
- Handled all customer complaint with the utmost respect and professionalism.
Crew Member
Qdoba Eats
10.2017 - 04.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Engineering Mechanics
Guilford Technical Community College
Jamestown, NC12.2025
High School Diploma -
Grimsley High School
Greensboro, NC06.2018
Skills
- Customer Service
- Team Leadership
- Issue Resolution
- Calm and Composed
- Staff Training and Supervision
- Cash handling expertise
- Fluency in Arabic
- Time Management
Timeline
Lead Bartender
Boxcar Bar + Arcade
05.2022 - Current
Assistant Manager
Autobell
04.2019 - 04.2022
Crew Member
Qdoba Eats
10.2017 - 04.2019
Bachelor of Science - Engineering Mechanics
Guilford Technical Community College
High School Diploma -
Grimsley High School
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