Ahmedou Sissokho
Richmond,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Resourceful material handler able to handle diverse job requirements and meet company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Material Handler/Forklift Operator
HealthTrust Supply Chain-Manchester, VA
09.2023 - Current
- Ability to take responsibilities picking medical material to put in totes based on orders with the help of robots to convey to the shipping section
- Picking cases with the help of pallet jacks (electric or walk on)
- Shipping: receiving totes and cases of materials to place on pallets based on different departments of various hospitals
- Wrapping pallets to avoid any damage and labeling based on the proper location and department
- Used hand-held scanners and physical logs to accurately track item movements.
- Loading trucks using an electric pallet jack for shipment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Sales Manager
Shoe Mountain-Florida
07.2021 - 05.2023
- Sales person and manager
- Responsible of the shipments (coming in and out), stocking of shoebox based on category, brand, size and color code
- Make sure the store looks nice and clean
- Take care of sales, register and do daily reports.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Customer Service
Way2Call-Dakar
05.2019 - 03.2020
- Customer service for call center, take calls and take care of customers' (information, assistance or complain) in order to respond to their needs.
Owner/Operator Farming
Own Business
08.2014 - 07.2017
- Small farming business with the growth of broilers, variety of vegetables.
- Managed day-to-day business operations.
Trainee
La Poste-Dakar
07.2015 - 01.2016
- Trainee at postal services: Reception of abroad packages, dispatching, stock ready for shipment based on regions and category
- Boxing goods, get them ready for shipment abroad with a tracking number.
- Learned new materials, processes, and programs quickly.
Education
Bachelor's degree in Business Administration -
Supdeco Dakar
07.2014
High School Diploma -
College Yavuz Selim
Dakar, Senegal10.2010
Skills
- Sales Management
- Cash Handling
- Sales
- Cashiering
- Data Entry
- Customer Service
- Materials Handling
- Pallet Jack
- Order Picking
- Forklift
- RF Scanner
- Shipping & Receiving
- Assembly
Certification
- Forklift Certification, Present
- Electric Pallet Jack Certification, Present
Languages
wolof
French
Spanish
Turkish
Timeline
Material Handler/Forklift Operator
HealthTrust Supply Chain-Manchester, VA
09.2023 - Current
Sales Manager
Shoe Mountain-Florida
07.2021 - 05.2023
Customer Service
Way2Call-Dakar
05.2019 - 03.2020
Trainee
La Poste-Dakar
07.2015 - 01.2016
Owner/Operator Farming
Own Business
08.2014 - 07.2017
Bachelor's degree in Business Administration -
Supdeco Dakar
High School Diploma -
College Yavuz Selim
- Forklift Certification, Present
- Electric Pallet Jack Certification, Present
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