Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Ireland

Olney,IL

Summary

Hardworking material handler with several years of experience working closely with other staff and leaders to move goods efficiently. Alert when transporting heavy loads hazardous materials. Team-player quick to communicate issues and work with others to resolve. Productive Package Handler experienced in material handling, inspections, and shipping, and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks. Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

21
21
years of professional experience

Work History

Material Handler/Forklift Operator

North American Lighting (NAL)-Flora, IL
Flora, IL
08.2022 - Current
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Operated forklifts, pallet jacks, and other material handling equipment.
  • Identified opportunities for process improvement in order to increase efficiency.
  • Stock shelves with product to fulfill assembly production
  • Verified accuracy of shipments against purchase orders and invoices.

Assistant General Manager

Cash Store-Olney, IL
Olney, IL
06.2020 - 11.2020
  • Customer Relations, Account Handling, Process loans, collect debt/Past due billing, Accounts Receivable, Managing each store location.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.

Shipping and Receiving Clerk

Total Printing Systems-Newton, IL
Newton, IL
02.2019 - 11.2019
  • Utilized a system we called Clear spider, once the job was printed, I would then pick the products matching the packing slip to fulfill the order, (we printed books.) I would package the shipment in the required packaging: then using either the FedEx, Stamps or UPS programs require for a weight and shipment cost
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Material Handling, Forklift operated, and Inventory control played a huge part in my role
  • Organized materials into appropriate storage areas based on product type or size.

Order Filler/Forklift Operator/ Receiver

Walmart D.C-Olney, IL
Olney, IL
02.2014 - 05.2018
  • Organized shipments according to size, weight, destination, delivery method, and urgency of order.
  • Stacked merchandise on pallets for storage in the warehouse.
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
  • Maintained cleanliness of work area at all times.
  • Assisted in receiving operations by unloading merchandise from trucks and checking for damaged or missing items.
  • Resolved issues related to incorrect deliveries promptly and efficiently.
  • Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
  • Utilized barcode scanning technology to quickly locate items needed for filling orders.
  • Checked incoming goods against purchase orders to ensure quality assurance.
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • A computerized system would guide me to a location to fulfill the customers' orders accordingly
  • I fulfilled orders all day until I completed my daily requirement or above
  • I worked in the shipping and receiving department unloading Walmart delivery trailers with outside vendor products
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Once the trailer was empty, I would count inventory to match with the Packing Slip, to then process it into inventory
  • If there were any discrepancies I would complete the proper required paperwork, so that billing (accounts receivable) was aware of any discrepancies
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.

Waitress/Bartender

H'V's Food & Spirits-Olney, IL
Olney, IL
05.2017 - 12.2017
  • Customer service is my number one priority in this type of environment along with cleanliness, I would take customer orders, send through to the kitchen on the computer, once the tables orders were complete I would add any sauce, salad, dairy and deliver to the customer
  • Assisted other wait staff members in times of heavy customer traffic.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Trained new employees to perform duties.
  • Informed customers of daily specials and signature menu items.
  • Greeted customers and provided menus.
  • Prepared checks accurately and processed payments promptly.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.
  • Processed payments accurately using cash registers or POS systems.
  • Performed basic math calculations when computing bills for customers' meals.
  • Provided accurate change for cash transactions using a cash register system.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Material Handler/Forklift Operator/ Shipping

GSI Group, Inc-Newton, IL
Newton, IL
07.2008 - 09.2013
  • Received accounts payable after vendor products were counted to reflect quantity on packaging
  • Using SAP program I would enter into inventory
  • Having vendors with our outsource product also required skills to communicate with respect, willingness to compromise (had that become to surface, pleasing my customers and knowing their receiving the best possible product is worth every scrap, scratch and sweat put into my job
  • I loaded and unloaded trailers to be outsourced
  • Created purchase orders to reflect what item along with quantity I would send to be powder coated, I was in control of inventory for fab ; sheet metal for machine operating
  • SAP I would put parts in proper location, prepped all Powder coated doors for each dryer on a pallet, label it and store
  • I was a material handler pulling trips to deliver parts to different departments so they could execute their product and meet their productivity.

Assistant Manager

Save A Lot-Olney, IL
Olney, IL
12.2003 - 01.2008
  • As my role in retail, I would strive to have great customer service treating them like part of our SAV family
  • Ordered product for the projected sales
  • I had the opportunity to order product that would gain us a profit of 32% on sales
  • I processed meat in the meat departed which involved, cutting the meat, packing and weighing the meat
  • I created employee schedules
  • FIFO
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Produced thorough, accurate and timely reports of project activities.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Established processes for monitoring customer satisfaction levels.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Undergrad in Accounting -

Olney Central College
Olney, IL
05.2023

GED -

Olney High School
Olney, IL
04.2001

Associate in General Associate in Science in Pre Nursing in Pre Nursing -

Olney Central College
Olney, IL

Skills

  • Customer Service
  • CNA
  • Inventory Control
  • Management
  • Leadership Development
  • Server
  • Equipment safety
  • Paperwork Completion
  • OSHA Guidelines
  • Warehouse Associate
  • Forklift
  • UPS
  • Logistics
  • Manufacturing Experience
  • Shipping & Receiving
  • Warehouse Experience
  • Equipment Operation
  • Materials Handling
  • Loading and unloading
  • SAP
  • Commercial Cleaning
  • Order Picking
  • POS
  • Packaging
  • Bartending
  • Microsoft Word
  • Freight Experience
  • Merchandising
  • Quality Assurance
  • Store Management Experience
  • Accounts Receivable
  • Sales
  • Mechanical Skills: Aptitude
  • Problem Solving
  • Numerical Reasoning Skills
  • Scheduling
  • Bookkeeping

Timeline

Material Handler/Forklift Operator

North American Lighting (NAL)-Flora, IL
08.2022 - Current

Assistant General Manager

Cash Store-Olney, IL
06.2020 - 11.2020

Shipping and Receiving Clerk

Total Printing Systems-Newton, IL
02.2019 - 11.2019

Waitress/Bartender

H'V's Food & Spirits-Olney, IL
05.2017 - 12.2017

Order Filler/Forklift Operator/ Receiver

Walmart D.C-Olney, IL
02.2014 - 05.2018

Material Handler/Forklift Operator/ Shipping

GSI Group, Inc-Newton, IL
07.2008 - 09.2013

Assistant Manager

Save A Lot-Olney, IL
12.2003 - 01.2008

Undergrad in Accounting -

Olney Central College

GED -

Olney High School

Associate in General Associate in Science in Pre Nursing in Pre Nursing -

Olney Central College
Lauren Ireland