Various research duties pertaining to laboratory animals used for testing drugs for the purpose of biomedical research; animal husbandry, blood collection and dose administration, research data collection
Worked collaboratively with a team to ensure safety of colleagues as well as animals.
CERTIFIED NURSING ASSISTANT/PATIENT CARE ASSISTANT
BRONSON
09.2020 - 09.2021
Assisted rehab patients and long-term care residents with activities of daily living such as feeding, dressing, and bathing
Working with the registered nurse and licensed practical nurse, collected and monitored vital signs and blood glucose levels. Aided in preparing patients for surgery.
Worked with patients with altered mental status by deescalating and redirecting them in the event of agitation
ORDER ENTRY ASSOCIATE
Zoetis
08.2019 - 07.2020
Utilizing Microsoft Excel and company databases, completed accurate order entry and data verification of genetic information needed for the testing of dairy and beef cattle.
Participated in development of standard operating procedures for handling of international customer orders
Handled and prepared blood, semen, and hair samples for processing in the laboratory
CONSUMER SUPPORT ASSOCIATE
PNC BANK
09.2018 - 07.2019
Placing outbound calls and receiving inbound calls to and from delinquent customers on payments for credit card, home equity loans, and auto loans.
Partnered with internal team members to correct errors on customer’s accounts.
Listened to each customer's needs, accurately answered questions, identified problems and presented solutions.
Education
BACHELOR OF ARTS - Global and International Studies, Chinese Language, Japanese Language
WESTERN MICHIGAN UNIVERSITY
09.2014 - 08.2018
Skills
Written and oral communication
[Specimen] collecting
Multidisciplinary team collaboration
Data Entry
MS Office
Problem-Solving
Attention to Detail
Timeline
RESEARCH TECHNICIAN
CHARLES RIVER LABORATORIES
11.2021 - Current
CERTIFIED NURSING ASSISTANT/PATIENT CARE ASSISTANT
BRONSON
09.2020 - 09.2021
ORDER ENTRY ASSOCIATE
Zoetis
08.2019 - 07.2020
CONSUMER SUPPORT ASSOCIATE
PNC BANK
09.2018 - 07.2019
BACHELOR OF ARTS - Global and International Studies, Chinese Language, Japanese Language