Ahmiyah Sykes
Killeen
Summary
Dedicated team player with extensive experience in retail and service-oriented roles. Demonstrated ability to manage time effectively while maintaining a keen focus on customer needs and satisfaction. Proficient in utilizing sales techniques to boost revenue and enhance team performance. Eager to leverage strong organizational skills and adaptability to contribute to a high-performing team.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Textile Designer
Jd Sportsplex
Killeen
08.2024 - 12.2024
- Conducted market research to identify emerging trends and consumer preferences, informing design decisions and product development.
- Oversaw the sampling process, ensuring that prototypes met quality standards and design specifications prior to production.
- Managed multiple design projects simultaneously, delivering high-quality results while adhering to strict deadlines.
- Trained junior designers in best practices for textile design and software use, fostering a collaborative and skill-enhancing environment.
Front Line Crew Member
Sam's Club
Temple
05.2024 - 08.2024
- Assisted in maintaining cleanliness and organization in the restaurant area to promote a welcoming environment.
- Engaged with customers to gather feedback and resolve any issues, improving overall service effectiveness.
- Assisted in scheduling and coordinating team shifts to ensure adequate coverage during busy periods.
- Handled customer complaints professionally and efficiently, enhancing customer retention.
3rd Key Holder
Claire's Stores
Belton
08.2023 - 04.2024
- Assisted in managing daily store operations to ensure a positive shopping experience for customers.
- Trained and mentored new employees on company policies and customer service best practices.
- Collaborated with team members to effectively achieve sales targets and improve overall store performance.
- Monitored sales floor activity to maintain optimal merchandising standards and ensure product availability.
Cashier
Dollar Tree
Baltimore
04.2021 - 10.2021
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained a clean and organized checkout area to enhance the shopping experience for customers.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
Host
Olive Garden
Reisterstown
05.2020 - 04.2021
- Ensured a warm and welcoming environment for guests upon arrival, contributing to an exceptional dining experience.
- Managed reservations and seating arrangements to optimize table turnover and enhance guest satisfaction.
- Coordinated with kitchen and waitstaff to communicate guest preferences and special requests effectively.
- Utilized reservation management software to track and modify bookings, achieving a 95% seating accuracy rate during peak hours.
Education
High School Diploma -
Belton High School
Belton, TX, United States 08.2023 - 06.2024
Skills
- Time Management
- Adaptability
- Sales Techniques
- Team Collaboration
- Customer Service Excellence
- Organization Skills
- Safety Awareness
Certification
CPR certified
Timeline
Textile Designer
Jd Sportsplex
08.2024 - 12.2024
Front Line Crew Member
Sam's Club
05.2024 - 08.2024
High School Diploma -
Belton High School
08.2023 - 06.2024
3rd Key Holder
Claire's Stores
08.2023 - 04.2024
Cashier
Dollar Tree
04.2021 - 10.2021
Host
Olive Garden
05.2020 - 04.2021