Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ah’Mya Lea McCoy

Stafford,VA

Summary

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Overview

3
3
years of professional experience

Work History

Shift Leader

Chick-fil-A
Stafford, VA
05.2024 - Current
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Team Leader

Chick-fil-A
Stafford, VA
08.2022 - 03.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, creating a positive and collaborative work environment.

Education

Business Administration

Germanna Community College
Locust Dale, VA

Mountain View High School
Stafford, VA
05.2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Conflict resolution
  • Customer service focus

Timeline

Shift Leader

Chick-fil-A
05.2024 - Current

Team Leader

Chick-fil-A
08.2022 - 03.2024

Business Administration

Germanna Community College

Mountain View High School
Ah’Mya Lea McCoy