Ahosan Abir
New York,NY
Summary
Driven Seller Support Associate at Coffee Section, adept in CRM software and fostering teamwork. Excelled in elevating seller satisfaction by optimizing listings and resolving disputes, demonstrating a goal-oriented approach. Proven track record in enhancing platform efficiency and seller success through strategic support and collaboration.
Overview
2
2
years of professional experience
Work History
Seller Support Associate
Coffee Section
08.2022 - Current
- Served as a trusted advisor to sellers, guiding them through account set up, listing optimization, order management, and dispute resolution processes.
- Enhanced customer satisfaction by efficiently addressing and resolving support issues.
- Issued credits for contested returns, shipping fees and damaged merchandise.
- Assisted sellers with platform requirements for renewals and upgrades.
Education
12 Grade - Computer Engineering
Jamaica Gateway To The Sciences
Gothic Drive, 167-01, Jamaica, 11432Skills
- Goal-Oriented
- CRM Software
- Teamwork and Collaboration
- Friendly and Helpful
Timeline
Seller Support Associate
Coffee Section
08.2022 - Current
12 Grade - Computer Engineering
Jamaica Gateway To The Sciences