Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Ahosivikakala Po'uha

Ahosivikakala Po'uha

Hilo,USA

Summary

Detail-oriented with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to uplift and create bonds and connections. Personable and energetic individual with passion for creating welcoming environments. Possesses solid understanding of customer service principles and expertise in managing daily operations and inventory control. Committed to enhancing guest experiences and driving business growth through exceptional service and efficient management. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

1
1
year of professional experience

Work History

Cafe Manager

Hilo Palace Theater
09.2024 - Current
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Theatre Usher

Hilo Palace Theater
09.2024 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Enhanced audience experience by efficiently guiding patrons to their designated seats and providing helpful assistance.
  • Contributed to a safe environment by conducting thorough pre-show safety checks and promptly addressing potential hazards.

Education

HIGH SCHOOL DIPLOMA - Kea'au

Kamehameha Schools Hawai'i
05.2024

Skills

  • Physical Strength
  • Reliability and punctuality
  • Customer Service
  • Excellent Communication
  • Teamwork and Collaboration
  • Operational efficiency
  • Event preparation

LANGUAGES

Hawaiian
Intermediate
Kamehameha Schools Hawai'i

Timeline

Cafe Manager

Hilo Palace Theater
09.2024 - Current

Theatre Usher

Hilo Palace Theater
09.2024 - Current

HIGH SCHOOL DIPLOMA - Kea'au

Kamehameha Schools Hawai'i