Austin Howard

Activision Blizzard King is an interactive gaming and entertainment company bringing AAA video games like Call of Duty, World of Warcraft, and Candy Crush to millions of players worldwide.

• Write and Publish Enterprise Privileged Access Management Standard
• Design and Implement Secret Server Cloud Implementation
• Continue maturation of the PAM Program across the enterprise
• Perform integrations with SailPoint, Splunk, Okta and Slack
• Create and maintain Operational Readiness Documentation for Admins, Users and Support
• Intake and onboard use cases on a regular basis to ensure compliance with SOX and the Enterprise PAM Standard
• Write and Publish Enterprise PAM Change Management Procedure

Identity & Access Solutions (now CyberSolve) is a Professional Services firm bringing Identity & Access Management solutions to life for hundreds of clients.

• Continued to deliver professional services to deploy and implement best practices related to Secret Server (cloud / on-premise), Privileged Behavior Analytics and Privilege Manager
• Develop and lead a job shadowing program to assist new engineers with project delivery and confidence building
• Began advisory work to provide clients with a clear path forward regarding new deployments of various products such as Secret Server, Privilege Manager, CyberArk CorePAS and CyberArk EPM
• Develop and maintain PAM documentation for many different client environments

ICSynergy (now IC Consult) is a leading Identity Security Services provider, offering scalable, enterprise-level identity solutions.

• Lead professional service calls to deploy Secret Server (cloud / on-premise) and Privileged Behavior Analytics from the ground up
• Efficiently work through Thycotic/Delinea Professional Service packages with over a hundred various clients
• Effectively create policies to implement automatic password changing for multiple types of accounts such as Domain Admins, Named Privileged Admins, Service Accounts, and Unix accounts
• Execute Secret Server on-premise to cloud migrations

ES Consulting is a globally ranked Managed Service Provider that delivers comprehensive IT support, security solutions, and management services to businesses nationally.

• Lead various projects from network restructure to server virtualization
• Provide Tier I and II technical support across 180 clients and over 3,000 devices
• Analyze business processes to develop solutions and recommend products
• Part of the Security Operations team designated to firewall configuration, removing malware, configuring FIMs, vulnerability scanning and remediation

Mansfield City Schools is a K-12 district serving thousands of students across seven different schools, committed to fostering educational excellence.

• Resolved technical support inquiries daily
• Resolved network, computer hardware, software, printing, installation, word processing and email issues