Kishor Vadla

Team: Security Engineering and Enterprise IAM

• Design and maintain the Active Directory infrastructure, User, Groups and OU structure to organize objects efficiently
• Monitor Active Directory for performance, replication issues, and security breaches
• Manager User access security policies and Ensure compliance with organizational security and configuration standards
• Troubleshoot and resolve Active Directory, Azure AD and identity management systems issues
• Define AD domain configurations using scripts or Puppet. Tools like PowerShell
• Create and update technical documentation of operating procedures as needed
• Implement security best practices, Group Managed Service Accounts, RBAC to automate the assignment of administrative roles and permissions within the AD domain

Major Projects

• Azure AD implementation and Intune AutoPilot Deployment
• External Jira -> Azure AD integration
• Multi-Tenant Datastore for M&A - Federation
• GitHub Azure AD Integration and Observability
• Active directory Security Assessment
• Enforcing 16 Character Passphrase across Uber
• Active directory Service Accounts Life Cycle Management

Projects: Uber IT Operations Support

• Overseeing the delivery of IT services to ensure they meet agreed-upon service levels and quality standards
• Building and maintaining strong relationships with clients or internal stakeholders to understand their needs, address concerns, and ensure customer satisfaction
• Establishing SLAs with clients and ensuring that services are delivered within the agreed-upon timeframes and performance metrics
• Leading and managing a team of IT professionals responsible for delivering services, providing guidance, support, and mentorship as needed
• Provides Tier 3 Active Directory support to lower tier IT administrators
• Provides support for Microsoft Windows based infrastructure including support of Active Directory, group policy, and scripting while maintaining server and desktop infrastructure
• Assist in management and support of internal and external DNS systems and support of internal DHCP architecture and scoping
• Writing PowerShell scripts to automate tasks on an immediate request
• Troubleshoots and resolves Active Directory and DNS problems on Domain Controllers across the Enterprise
• Build and replaces domain controllers as need to support organization needs

• Lead the project to upgrade End of Life SQL version on Test/ Pre-Prod and Production environments
• Responsible to coordinate end to end and track application and Infrastructure tasks for Microsoft New Store Opening (NSO)
• Responsible to coordinate successful upgrade of 2008R2 clustered hosts/VMs to 2012 R2 in all Microsoft stores with PowerShell scripts
• Involved in migration of several on-premise applications to cloud (Azure)
• Involved in root cause analysis and Problem management for Infrastructure incidents
• Responsible to lead Level 3 support team and provide On-Call escalation support and troubleshoot issues with 2008R2, 2012R2 and 2016 servers related to DHCP, DNS, Printers, Active Directory, Point Of Sale (POS) and Firewalls
• Involved in validation and installation of monthly compliance patches on 2008R2, 2012R2 and 2016 servers on test/PPE and Production environments
• Involved in setting up DFS replication, Manage and troubleshoot any issues
• Responsible to audit, Identify and resize/decommission servers that are less used or not in use anymore
• Remote administration for MS Clustering, NLB, IIS, DFS, VPN, DNS and DHCP issues

Project Management - Lead role of technical team on multiple technical projects to successful completion.

Projects Handled successfully

• Migration of Retail Server (POS) application to Azure for 100+ Microsoft Retail Stores
• Decommission / Migrate to Azure out of warranty data center servers
• Automation for Security Patching (1600 servers)
• Alert / notice reduction – 40% of volume reduction
• Migrated Monitoring environment from SCOM to cloud based solution Operational Management Suite(OMS)\Log Analytics.
• Self-Healing framework to auto resolve issues like clearing disk space, starting windows services

• Maintaining and monitoring 1500+ NT/2000/2003 production server located at sites in the EMEA region.
• Responsible for maintaining the performance of production servers, which includes Windows NT, 2000, 2003, SQL and other application servers.
• Network connected production and testing servers using tools like Dame Ware, Remote Desktop and Terminal Services.
• Communicating the site person/user/vendors to resolve the problem.
• Resolving priority 1 & 2 related issues related to AD, OS and other client applications.
• Troubleshooting incident management, problem management and implementing changes for change management related issues.