Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ahren Hemberger

Las Vegas,NV

Summary

Dynamic delivery professional with a proven track record at Pizza Hut, excelling in route optimization and complaint resolution. Recognized for enhancing customer satisfaction through timely deliveries and meticulous package handling. Dependable team player committed to maintaining high standards and fostering collaboration for operational excellence.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Pizza Hut
07.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Delivery Expert

Domino's Pizza
05.2020 - 06.2022
  • Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
  • Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
  • Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
  • Managed cash transactions, ensuring proper handling and reporting of payments received from customers.

AVP of Operations

JPMorgan Chase
09.2007 - 02.2010
  • Spearheaded process improvements that led to reduced turnaround times and increased output quality in high-pressure environments.
  • Managed budgets and financial forecasts for the department, ensuring fiscal responsibility and costeffectiveness.
  • Reduced inventory costs through effective demand forecasting and supply chain optimization techniques.
  • Optimized resource allocation for better cost management and increased profitability.
  • Championed a culture of collaboration, fostering teamwork across departments for improved productivity and employee morale.
  • Oversaw staff training initiatives for continuous professional development, empowering employees with the skills needed for success.

Education

Associate of Arts - Paralegal

Southeastern Career Institute
Dallas, TX
07-2004

Bachelor of Arts - Psychology

University of North Texas
Denton, TX
08-2000

Skills

  • Route optimization
  • Package handling
  • GPS navigation
  • Time management
  • Cash handling
  • Communication skills
  • Complaint resolution
  • Positive attitude
  • Dependability
  • Attention to detail
  • Problem solving
  • Teamwork and collaboration

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 14 staff members for JPMorgan Chase.


Languages

Spanish
Limited Working

Timeline

Delivery Driver

Pizza Hut
07.2022 - Current

Delivery Expert

Domino's Pizza
05.2020 - 06.2022

AVP of Operations

JPMorgan Chase
09.2007 - 02.2010

Associate of Arts - Paralegal

Southeastern Career Institute

Bachelor of Arts - Psychology

University of North Texas
Ahren Hemberger