Open To Work
Aboubakar Soumahoro
Lawrenceville,GA
Work Preference
Summary
Delivery Driver and Maintenance Technician with extensive experience in route management and preventative maintenance. Achieved high customer satisfaction through effective route planning and clear communication, while maintaining a clean driving record and improving safety standards. Committed to enhancing operational efficiency and adhering to safety regulations in all aspects of work.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Amazon DSP / SHIPT / Uber / DoorDash
Alpharetta, Ga
01.2022 - Current
- Managed high-volume delivery routes daily, maintaining on-time performance and delivery accuracy under tight windows.
- Organized and loaded delivery vans by route sequence to reduce transit time and improve route efficiency.
- Sorted and staged delivery bags for rapid retrieval, improving first-stop delivery speed.
- Used company devices to access routing, update delivery status, and resolve routing errors in real time.
- Adhered to safety protocols and traffic regulations to maintain incident-free driving record.
- Conducted pre- and post-trip vehicle inspections, documenting fuel/charge and condition for compliance.
- Photographed vehicle condition at shift start and end to support reporting and claims resolution.
- Coordinated with dispatch and technical support to escalate and resolve delivery exceptions quickly.
- Consistently met or exceeded daily performance metrics through disciplined route execution.
- Delivered professional customer service by following instructions and confirming deliveries with clear photos.
- Handled special delivery requests with attention to detail to ensure correct customer fulfillment.
- Safely operated vans, box trucks, and EVs in varied weather and traffic conditions to maintain service levels.
- Maintained cleanliness and organization of vehicles and work areas to support efficient loading and safety.
- Planned daily delivery sequences using GPS and traffic apps to minimize overall drive time.
- Inspected cargo loads against manifests before departures to prevent misdelivered or missing parcels.
- Reported recurring address issues with photo evidence and timestamps to support route corrections.
- Logged fuel and mileage records each shift into company portal for accurate expense reconciliation.
- Coordinated with dispatch to reassign urgent deliveries when traffic or vehicle problems caused delays.
- Adapted pickup schedules around peak parking hours to speed curbside collections for customers.
Moving & Delivery Driver
Independent Moving Company
Atlanta, Ga
01.2016 - 05.2022
- Operated delivery vehicle to transport items safely and efficiently.
- Coordinated with clients to confirm pickup and drop-off schedules.
- Inspected cargo for damage before loading and unloading.
- Maintained accurate delivery logs for tracking purposes.
- Followed local traffic laws to ensure safe driving practices.
- Assisted in packing and securing items for safe transportation.
- Communicated effectively with team members during transit operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by addressing client inquiries promptly.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Assisted warehouse personnel in packing orders when necessary.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Checked tires for proper inflation before leaving on each route.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Reported delays and accidents to stations using telephones or two-way radios.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Performed maintenance, troubleshooting, and repairs on mechanical equipment and machinery to ensure safe and efficient operation.
- Inspected equipment for wear, defects, and potential mechanical failures, making repairs or recommending replacements as needed.
- Used hand and power tools to assemble, disassemble, and maintain mechanical components.
- Read and interpreted work orders, technical manuals, and equipment specifications to complete repairs accurately.
- Conducted preventive maintenance to minimize equipment downtime and improve productivity.
- Followed OSHA safety regulations and company policies while maintaining a clean and organized work area.
- Worked collaboratively with production and maintenance teams to diagnose issues and restore equipment to service quickly.
- Maintained accurate records of maintenance activities, repairs, and parts used.
Warehouse Associate
UPS
Braselton, Ga
01.2015 - 01.2016
- Assisted with packing, loading, and transporting household goods for residential moves, completing up to 7-bedroom jobs while maintaining schedule reliability.
- Safely handled and transported furniture, appliances, and fragile items, reducing damage incidents and ensuring customer satisfaction.
- Organized truckloads strategically to maximize space utilization and secure items for safe transport.
- Performed move-out cleanups and debris removal to meet client requirements and expedite turnaround between jobs.
- Lifted and carried heavy items repeatedly using proper techniques to maintain safety and reduce on-the-job strains.
- Communicated directly with customers to clarify expectations and resolve issues, improving service ratings and repeat business.
- Maintained professionalism in high-stress environments and tight moving schedules to ensure timely deliveries and positive client feedback.
- Handled disassembly and reassembly of beds, shelving, and entertainment centers using hand tools to fit tight stairwells.
- Performed pre-trip vehicle inspections and documented mechanical issues to prevent delivery delays.
- Coordinated timed curbside pickups with building managers to speed elevator access and reduce wait times.
- Mapped multi-stop routes using GPS and mileage logs to minimize drive time between deliveries.
- Secured oversized items with ratchet straps and corner protectors to eliminate transport damage claims.
- Set up temporary protective floor coverings and door jams to prevent property scuffs during move-ins.
- Processed customer change requests and adjusted load plans to preserve delivery order and satisfaction.
- Improved loading accuracy by scanning and verifying each package to ensure correct routing for regional hubs.
- Increased throughput by loading and unloading high volumes of packages efficiently on conveyor belts and trucks.
- Optimized regional sorting by organizing packages by delivery zone to reduce misroutes and expedite distribution.
- Handled heavy items safely by lifting up to 70 lbs and coordinating team lifts to prevent injuries and delays.
- Reduced downtime by clearing conveyor jams quickly to maintain steady workflow and meet dispatch targets.
- Streamlined pallet staging using pallet jacks to prepare stacks for forklift pickup and on-time shipping.
- Isolated damaged or unscannable packages for reprocessing to prevent incorrect deliveries and claims.
- Maintained a clean, organized workspace to support fast-paced operations and safety compliance.
- Supported meeting daily production deadlines by assisting across packing stations during peak periods.
- Verified end-of-day manifests against loaded trailers to ensure accurate dispatch and shipment records.
- Adjusted packaging on fragile items to decrease breakage during transit and improve customer satisfaction.
- Covered breaks and shifts with teammates to sustain continuous packing station operations.
- Documented damaged-package incidents with photos and reports to enable timely claims processing.
- Staged over 50 packages per hour using pallet jack and hand truck to accelerate dock loading.
- Sorted incoming shipments by barcode region to reduce misroutes and speed downstream processing.
- Inspected outbound pallets for correct seals and labels, preventing misrouted shipments at dock.
- Logged shipment discrepancies in the warehouse WMS, enabling accurate end-of-day reconciliation.
- Operated electric pallet jack to move staged loads to trailers, cutting trailer turnaround time.
- Executed FIFO rotation for perishable inventory, reducing expired-stock removals during audits.
- Calibrated handheld barcode scanner and reported errors, restoring scan accuracy for sorting lanes.
- Prepared customs paperwork and export tags for international parcels to maintain carrier compliance.
Warehouse Associate
Americold
Forest Park, Ga
05.2014 - 08.2015
Cashier
McDonalds
Lilburn, ga
05.2013 - 01.2015
- Conducted daily equipment safety checks and reported faults, decreasing unplanned machine downtime.
- Scanned and sorted incoming freight by barcode region, accelerating downstream routing accuracy.
- Operated electric pallet jack to stage full pallets for forklift pickup, shortening dock turnaround.
- Logged shipment discrepancies into WMS with detailed notes, enabling accurate end-of-day reconciliation.
- Removed conveyor jams under pressure, restoring flow quickly to meet scheduled dispatch windows.
- Adjusted fragile-item packaging at packing station, lowering in-transit breakage for fragile shipments.
- Coordinated trailer loading sequence with drivers, matching manifests to loaded bays for correct departures.
- Operated in subzero storage environments handling temperature-sensitive inventory while following safety protocols and PPE requirements.
- Selected orders using RF scanners with high accuracy and reduced pick errors to meet production targets.
- Operated electric pallet jacks to move orders across the warehouse and maintain continuous dock flow.
- Picked and stacked items up to 85 lbs while meeting production standards and physical handling guidelines.
- Wrapped and staged pallets securely in dock areas to ensure damage-free shipments and on-time loading.
- Refueled equipment at hydrogen and battery stations and logged servicing to maintain equipment uptime.
- Verified order accuracy before loading outbound trucks to prevent shipping errors and client disputes.
- Maintained clean, organized work areas under fast-paced conditions to support efficient operations and safety.
- Documented equipment faults and scheduled maintenance to minimize unexpected dock breakdowns.
- Adjusted freezer stacking patterns to improve air circulation and reduce thaw incidents during loading.
- Assigned shift staging zones to balance dock flow and reduce trailer dwell during peak periods.
- Calibrated RF scanner queues and updated pick sequences to shorten picker travel between aisles.
- Inspected finished pallet loads for correct labeling and temperature logs prior to carrier pickup.
- Repacked damaged cases to meet client specifications and recorded corrective actions in the logbook.
- Repacked damaged cases to client specifications and updated corrective action logs for quality teams.
- Adjusted freezer stacking patterns to improve airflow and reduce thaw incidents during loading operations.
- Wrapped and labeled outbound pallets to meet client packing standards and carrier scanning requirements.
- Operated electric pallet jack to reposition 2-3 pallet loads per trip during peak shifts.
- Loaded and secured pallets onto trailers following carrier specs to prevent transit damage.
- Recorded equipment faults and logged maintenance requests to cut unplanned downtime on dock.
- Picked temperature-controlled orders using RF scanners, reducing mis-picks and shipping delays.
- Operated drive-thru window, hand-delivered accurate orders and resolved mismatches quickly.
- Restocked front-counter condiments and napkin stations to maintain uninterrupted customer service flow.
- Promoted daily specials to customers, increasing add-on purchases during peak meal periods.
- Logged daily inventory usage for dispensers and alerted manager when counts fell below par.
- Processed customer payments at POS terminals, reconciled cash drawer discrepancies before shift close.
- Followed food-safety checklists for hot-hold items and documented temperature readings per shift.
- Processed customer payments at POS terminals, balanced cash drawer to zero discrepancy before shift end.
Education
Berkmar High School -
Berkmar High School
Skills
- Inventory Management
- Time Management
- Route Optimization
- Customer Relationship Management
- Vehicle Maintenance
- Safety Compliance
- Problem Solving
- Team Collaboration
- Attention to Detail
- Adaptability
- Stress Management
- Conflict Resolution
- Load Balancing
- Data Entry
- Route Mapping
- Safety Training
- Document Management
- Logistics Planning
- Interpersonal Skills
- Flexibility
- Reliability
- Creativity
- Customer Service
- Negotiation
- GPS Navigation
- Vehicle Inspection
- Cargo Securing
- Inventory Tracking
- Route Scheduling
- Heavy Lifting
- Adaptability to Change
- Effective Communication
- Attention to Safety
- Customer Focus
- Problem Anticipation
- Quick Thinking
- Stress Resilience
- Teamwork
- Leadership
- Critical thinking
- Communication skills
- Risk Assessment
- Customer Retention
- Fleet Management
- Order Fulfillment
- Supply Chain Coordination
- Persuasion
- Empathy
- Time Sensitivity
- Goal Orientation
- Pallet Jack Operation
- Warehouse Management
- Vehicle Operation
- Customer Engagement
- Self-Motivation
- Negotiation Skills
- Resourcefulness
- Interpersonal Communication
- Decision Making
- Vehicle inspection
- Equipment maintenance
- Route planning
- Delivery logistics
- Technical support
- Client management
- Metrics achievement
- Safety compliance
- Inventory management
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Conflict resolution
- Program support
- Information tracking
- Schematic reading
- Verbal communication
- Heavy lifting
- Delivery Coordination
- Problem-solving
- Delivery Scheduling
- Work planning
- Logistics Software
- Cargo Handling
- Document preparation
- Vehicle Calibration
- Driving Experience
- Route Optimization
- Safety Equipment
- Delivery Assistance
- Vehicle Repair
- Route Troubleshooting
- Vehicle Maintenance
- Vehicle Maintenance
- Verbal and written communication
- Six sigma methodologies
- Maintenance and repairs
- Tech-Savvy
- Regulatory compliance
- Transportation Experience
- Workload management
- Health and safety regulations
- User support
- Cost control
- Delivery Logistics
- Cargo Processing
- Maintenance and repair
- Delivery Cleanup
- Routing Software
- Delivery Scheduling
- Deadline compliance
- Transporting Goods
- Deadline oriented
- Vehicle Diagnostics
- Vehicle Upkeep
- Cargo Securing
- Navigation Tools
- Customer interaction
- Logistics Operations
- Cargo Equipment
- Routing Systems
- Vehicle Tools
- Loading and unloading
- Component replacement
- Works Well Under Pressure
- Troubleshooting
Timeline
Delivery Driver
Amazon DSP / SHIPT / Uber / DoorDash
01.2022 - Current
Moving & Delivery Driver
Independent Moving Company
01.2016 - 05.2022
Warehouse Associate
UPS
01.2015 - 01.2016
Warehouse Associate
Americold
05.2014 - 08.2015
Cashier
McDonalds
05.2013 - 01.2015
Berkmar High School -
Berkmar High School