Results-focused sales professional with experience leading follow-up activity, training associates, and supporting deal paperwork and customer delivery. Consistently sells 25+ vehicles per month, helps drive team sales goals, and builds repeat business through calls, email outreach, and showroom follow-up. Brings a strong mix of sales execution, coaching, and customer resolution.
Overview
8
8
years of professional experience
Work History
Sales Associate
Napelton Arlington Heights Chrysler, Dodge, Jeep,
Arlington Heights, Illinois
02.2026 - Current
Sold 25+ cars each month to meet goals and earn bonuses.
Stayed among top sales performers by exceeding prior month goals and meeting requirements.
Maintained top sales status.
Achieved 10/10 scores on new car surveys.
Built customer relationships through phone calls, email outreach, and showroom follow-up support.
Guided customers in product selection by answering questions and providing tailored recommendations.
Worked with sales team members to meet group sales targets.
Handled trade-in discussions and prepared vehicle appraisal paperwork to streamline sales transactions.
Sold various products by explaining unique features and educating customers on proper application or usage.
Created promotional strategies that boosted sales volume.
Sales Associate Manager
Chicago Car Company
Naperville, IL
08.2025 - 02.2026
Coordinated vehicle presentations, test drives, and buyer walkarounds.
Developed and implemented strategies to increase sales revenue.
Supported Chicago Car Company sales goals through team coaching and daily planning.
Trained sales associates.
Conducted regular meetings with staff to discuss progress towards goals and objectives.
Reviewed deal paperwork, finance forms, and delivery files for accuracy.
Tracked customer orders to ensure timely delivery of goods and services.
Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
Telemarketer
Partners Personnel
Streamwood, Illinois
01.2024 - 07.2025
Completed daily cold calling and outreach to build sales pipeline.
Leveraged sales skills to consistently exceed quotas through effective strategies.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Delivered tailored sales pitches to potential customers, adapting messaging to align with specific needs.
Established strong customer relationships through persuasive communication and active listening.
Answered questions about company offerings with knowledgeable responses about products and services.
Recorded and updated customer information in online systems.
Completed daily and weekly sales reporting using assigned tools.
Provided information about available products and services, membership details, and purchase advantages.
Call Center Operator
Xaibon
02.2021 - 02.2024
Investigated and resolved customer inquiries and complaints quickly.
Met customer call guidelines for service levels, handle time and productivity.
Maintained up-to-date knowledge of product and service changes.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Promoted operational best practices to improve team productivity and efficiency.
Trained staff on operating procedures and company services.
Responded proactively and positively to rapid change.
Identified and reduced process inconsistencies through thorough analysis and training. and effectively trained team members on best practices and protocols.
Sales Manager
International. I.T. Solutions
01.2019 - 12.2020
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained customer relationships and identified new opportunities by assessing needs and offering tailored services.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Enhanced marketing efforts, evaluated pricing strategies, and expanded distribution channels to drive sales revenue.
Communicated product quality and market comparisons by creating sales presentations.
Compiled and analyzed data to determine approaches to improve sales and performance.