Ahtziri Alvarez-Banales
Eagle River,WI
Summary
Proven track record of enhancing customer experience and streamlining operations, notably at Frito Lay. Expert in inventory management and customer service, blending attention to detail with a friendly demeanor. Achieved significant improvements in product availability and shopping satisfaction. Skilled in security protocols and team leadership, demonstrating adaptability and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Merchandiser
Frito Lay
Minocqua, WI
09.2022 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Established strong vendor relationships to maintain and support business.
Military Police
US Army Reserve
Fond Du Lac, WI
06.2019 - Current
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Qualified on the M4 rifle, M9/M17 9mm pistol
Online Shopper
Walmart
Appleton, WI
01.2022 - 10.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Security Representative
Auburn University
Auburn, AL
05.2021 - 10.2021
- Liaised with external vendors to procure necessary equipment or services at competitive prices without sacrificing quality or effectiveness.
- Reduced incidents of theft and vandalism by conducting thorough investigations and implementing preventive measures.
- Established a strong network of contacts within the security industry to gather intelligence on emerging threats or share best practices for addressing common challenges faced by professionals in the field.
- Conducted audits of security protocols, identifying deficiencies and making recommendations for improvements.
- Provided transportation with the security shuttles
- Dispatching to security shuttles
Security Representative
Allied Universal Security Services
Auburn, AL
01.2021 - 04.2021
- Implemented background checks on prospective employees as part of comprehensive pre-employment screening processes aimed at reducing potential risks associated with hiring decisions.
- Demonstrated leadership and critical thinking skills while responding to incidents, ensuring swift resolution with minimal disruption to daily operations or potential harm to individuals involved.
- Managed a team of security personnel, providing guidance, support, and performance evaluations to maintain high-quality service levels.
Store Clerk
Dairy Queen Store
Neenah, WI
03.2018 - 02.2020
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Prepared food
Education
High School Diploma -
Neenah High School
Neenah, WI05.2020
Skills
- Reliable and punctual
- Friendly and outgoing
- Easy to adapt
- Attention to detail
- Willing to learn new skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandiser
Frito Lay
09.2022 - Current
Online Shopper
Walmart
01.2022 - 10.2022
Security Representative
Auburn University
05.2021 - 10.2021
Security Representative
Allied Universal Security Services
01.2021 - 04.2021
Military Police
US Army Reserve
06.2019 - Current
Store Clerk
Dairy Queen Store
03.2018 - 02.2020
High School Diploma -
Neenah High School