Ahtziri Gonzalez
Atwater,CA
Summary
Efficient high school student with 9 months of work experience and a proven knowledge of conflict resolution and customer communications. Aiming to leverage my abilities to successfully fill the Team Member role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Store Associate
Liberty Market
01.2024 - Current
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Store Associate
Rue 21
06.2023 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Waitress
Isabella's Bar and Grill
08.2022 - 01.2023
- Greeted customers, answered questions and recommended specials to increase profits
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Communicated with kitchen staff to stay updated on item availability and customer wait times
- Took orders, calculated charges, issued table checks and collected payments from customers
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Education
High School Diploma -
Buhach Colony High School
06.2023
No Degree - CNA
Merced College
Merced, CA05.2023
Skills
- Bilingual
- Transactions and cash handling
- Conflict and complaint resolution
- Food and beverage service
- Guest satisfaction
- Phone inquiries
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Organization
- Problem-solving acumen
- Team Collaboration
- Computer literacy fundamentals
- Team Leadership
Languages
Spanish
Full Professional
Timeline
Store Associate
Liberty Market
01.2024 - Current
Store Associate
Rue 21
06.2023 - 01.2024
Waitress
Isabella's Bar and Grill
08.2022 - 01.2023
High School Diploma -
Buhach Colony High School
No Degree - CNA
Merced College
Similar Profiles
Julian LopezJulian Lopez
MANAGER, PRODUCE, STOCKER, & CASHIER at Liberty MarketMANAGER, PRODUCE, STOCKER, & CASHIER at Liberty Market
KI JacksonKI Jackson
Restaurant Busser, Food Runner, Expo, Food Prep at Liberty MarketRestaurant Busser, Food Runner, Expo, Food Prep at Liberty Market
Patrick PelletierPatrick Pelletier
Operations Lead at Liberty Speciality MarketOperations Lead at Liberty Speciality Market