Ahviance' Fletcher
Antioch,CA
Summary
Friendly Fast Food Worker offering 2 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Antioch Water Park
05.2023 - 08.2023
- Checked guest bags upon entry to ensure a safe and enjoyable waterpark experience.
- Provided exceptional support to guests, addressing inquiries and resolving any issues promptly.
- Assisted in locker keys and efficiently handled key returns.
- Offered Full Day/Half Day Passes to guests, ensuring they have a memorable visit.
- Monitored wristband entry to the waterpark, enforcing age restrictions for children's entry with or without parents.
- Actively participated in Daily Promise Meetings, Department Meetings, and mandatory training sessions.
- Demonstrated flexibility and willingness to assist with additional duties as requested by management.
Crew Member
Round Table Pizza, Inc
11.2022 - 04.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
Front Desk Agent
Antioch Water Park
05.2022 - 08.2022
- Checked guest bags upon entry to ensure a safe and enjoyable waterpark experience.
- Provided exceptional support to guests, addressing inquiries and resolving any issues promptly.
- Assisted in locker keys and efficiently handled key returns.
- Offered Full Day/Half Day Passes to guests, ensuring they have a memorable visit.
- Monitored wristband entry to the waterpark, enforcing age restrictions for children's entry with or without parents.
- Actively participated in Daily Promise Meetings, Department Meetings, and mandatory training sessions.
- Demonstrated flexibility and willingness to assist with additional duties as requested by management.
Education
High School Diploma -
Freedom High School
Oakley, CA06.2024
Skills
- Excellent customer service skills, ensuring guest satisfaction
- Effective communication skills, addressing guest inquiries and resolving issues efficiently
- Order Taking
- Cash Handling
- Cleaning and sanitation
- Positive Attitude and Energy
- Flexible Schedule
- Safe Food Handling
Timeline
Front Desk Agent
Antioch Water Park
05.2023 - 08.2023
Crew Member
Round Table Pizza, Inc
11.2022 - 04.2023
Front Desk Agent
Antioch Water Park
05.2022 - 08.2022
High School Diploma -
Freedom High School