Ahyana Blanche

• Assisted in patient preparation and comfort during orthodontic procedures.
• Maintained sterilization protocols for instruments and equipment to ensure safety standards.
• Recorded patient information and treatment plans in electronic health records system.
• Educated patients on oral hygiene practices and post-treatment care instructions.

• Provided exceptional customer support through effective communication and problem-solving skills.
• Assisted in training new team members on customer service protocols and systems.
• Documented and escalated complex issues to appropriate departments for resolution.
• Collaborated with team members to improve response times and service quality.

Assisting Dr care for patients. Doing bonds/starts, adjustments etc.

• Collaborated with orthodontists to adjust braces, ensuring optimal alignment progress.
• Scheduled patient appointments, optimizing clinic workflow and reducing wait times.
• Supported inventory management by tracking supplies and restocking as needed.
• Developed rapport with patients, enhancing overall satisfaction with orthodontic services.
• Took x-rays, photographs, and impressions of patients' teeth and mouth.

Assisted in stocking shelves with merchandise to maintain organized displays. Supported inventory management by restocking items as needed. Collaborated with team members to ensure timely replenishment of stock.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted in maintaining cleanliness and organization of dining area and service stations.
• Provided excellent customer service by addressing inquiries and resolving issues promptly.
• Supported team members during peak hours to ensure smooth operations and timely service.
• Accurately handled cash, credit, and debit transactions while adhering to company policies.
• Contributed to inventory management by restocking supplies as needed throughout shifts.
• Implemented efficient checkout procedures to enhance customer experience during busy periods.