
Human Resources professional with experience supporting recruitment, onboarding, HR systems, and employee records management. Skilled at coordinating hiring processes, maintaining accurate HR data, and supporting daily HR operations in fast-paced environments. Known for being organized, dependable, and able to handle sensitive information with professionalism.
• Maintain and update employee records within HR systems including UKG Pro, ensuring accuracy, confidentiality, and compliance with HR policies.
• Support recruitment and hiring processes by coordinating candidate communications, scheduling interviews, and assisting with onboarding activities.
• Prepare HR reports and assist with departmental projects that support workforce planning and operational initiatives.
• Maintain and update job descriptions while coordinating revisions with management for evaluation and classification purposes.
• Process employee status changes and personnel updates within HR systems and official records.
• Provide administrative support for HR investigations, FOIA requests, union meetings, and unemployment hearings.
• Coordinate communication and information requests with external municipalities and internal departments.
• Provide operational support for daily HR functions to ensure efficient service delivery to employees and leadership.
• Supported City hiring needs by coordinating candidate scheduling, onboarding preparation, and employee profile creation within UKG Pro.
• Managed interview calendars based on candidate and management availability to support efficient recruitment processes.
• Processed pre-employment requirements including background checks, physicals, drug screenings, and polygraphs.
• Conducted new hire orientation sessions and assisted with onboarding activities to support successful employee integration.
• Assisted the Human Resources Department during the transition to a new Mayoral administration by supporting onboarding and workforce transition efforts.
• Coordinated employee benefits enrollments and updates for City employees while maintaining accurate records.
• Communicated benefit options, policies, and enrollment information to employees and retirees.
• Maintained employee and retiree benefit records within HR systems, including Superion and Bentek.
• Coordinated with Payroll and Finance departments to process benefit-related payments to MetLife.
• Assisted with maintaining compliance with benefit policies and documentation requirements.
• Assisted with the implementation and launch of the department’s new HRIS application, supporting system setup and data organization.
• Supported onboarding processes by preparing new hire documentation and following up on required employment forms.
• Assisted with resume reviews, candidate screenings, and recruitment coordination.
• Maintained personnel, medical, and I-9 records within FileBound and employee files.
• Posted job announcements through Civic HR and assisted with candidate communications.
• Supported HR administrative processes including invoice processing, ID badge creation, and records organization.
• Served as the first point of contact for students seeking guidance on internships, employment opportunities, and career resources.
• Coordinated student appointments and supported career development programming and events.
• Assisted with office operations and maintained resources used to support students preparing for professional opportunities.
• Delivered customer service by assisting guests, answering questions, and resolving in-store concerns.
• Maintained organized merchandise displays and managed backstock inventory to support store operations.
• Supported multiple departments, including cashiering, order pick-up, and sales floor coverage during high-demand periods.
HR Systems: UKG Pro, UKG Dimensions, Civic HR, FileBound, Superion, Bentek, Everbridge, Central Square, Korn Ferry
HR Functions: Recruitment lifecycle support, onboarding coordination, pre-employment screening coordination (background checks, polygraphs, drug screenings), benefits administration support, payroll coordination, employee lifecycle management, HRIS administration, personnel records management, labor agreement compliance
Data & Reporting: Workforce reporting, HR data tracking, document auditing, HRIS data accuracy
Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote), Google Workspace (Docs, Sheets, Forms)
Professional Strengths: Communication, organization, problem-solving, adaptability, confidentiality, attention to detail
Languages: English (Native/Bilingual), Spanish (Native/Bilingual)