Ah'Zsala Pitts
Chicago,IL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
Work History
Manager
Taco Bell
Lansing, MI
06.2021 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Store Manager
Family Dollar
Lansing, MI
12.2021 - 05.2022
- Same duties Cashiering, Running Head Shift in inventory and training new hires to become #1 in Lansing Michigan.
- Supervised guests at front counter, answering questions regarding products.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
House Cleaner
Self Employed Services
Chicago, IL
08.2019 - 01.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Shift Lead
Popeyes
Chicago
07.2014 - 12.2018
- On hire as Shift lead to lead and train employees, Run the shift morning noon and nights becoming a #1 Popeyes in Chicago, IL
Education
High School Diploma -
North LawnDale College Prep High School
Chicago, IL06.2014
Skills
- Staff Training and Development
- Customer Relationship Management (CRM)
- Janitorial
- Positive Attitude
- Attention to Detail
- Problem-Solving
- Multitasking Abilities
- Team Development
- Hiring and Training
- Flexible and Adaptable
Timeline
Store Manager
Family Dollar
12.2021 - 05.2022
Manager
Taco Bell
06.2021 - 03.2024
House Cleaner
Self Employed Services
08.2019 - 01.2021
Shift Lead
Popeyes
07.2014 - 12.2018
High School Diploma -
North LawnDale College Prep High School