Aicha Gheith
Oak Lawn,IL
Summary
Dedicated Customer Support Consultant recognized for exceptional productivity and effective problem resolution. Core competencies include customer relationship management and technical support, demonstrating strong communication and adaptability. Proven track record of surpassing customer expectations through decisive communication and focused solutions, resulting in reduced dissatisfaction rates. Committed to delivering win-win outcomes that enhance client satisfaction.
Overview
4
4
years of professional experience
Work History
Volunteer
Oak Lawn Public Library
Oak Lawn, US
01.2015 - 12.2015
- Participated in crochet activity and helped children on the playground
Teacher
Muhajareen Mosque
Chicago, US
01.2012 - 12.2013
- Educated elementary school children on Arabic effectively
- Prepared lesson plans for students
- Graded papers and provided reports
Education
Bachelor's - French Education
University of Illinois
Chicago, IL01.2011
Associates Degree -
Moraine Valley Community College
Palos Hills, IL01.2008
Skills
- Data Analysis
- Artistic Problem-Solving
- Innovative Thought Process
- Analytical Problem-Solving
- Proficient in Microsoft Office, including Word, PowerPoint, Excel, etc
- Effective and empathetic communication
- Administrative Support Proficiency
- Proficient in Multiple Languages
- Effective Team Engagement
- Effective Presentation Skills
- Merchandising Strategy
- Marketing Program Implementation
- Customer Support Management
- Effective Organization
- Document Preparation
- Cultural Sensitivity
- Understanding Disability Perspectives
- Support for Operational Processes
Languages
- French, Fluent
- Arabic, Fluent
- English, Fluent
Timeline
Volunteer
Oak Lawn Public Library
01.2015 - 12.2015
Teacher
Muhajareen Mosque
01.2012 - 12.2013
Bachelor's - French Education
University of Illinois
Associates Degree -
Moraine Valley Community College
Similar Profiles
Alyssa AngelAlyssa Angel
Library Clerk at Oak Ridge Public LibraryLibrary Clerk at Oak Ridge Public Library
Kerrie CougleKerrie Cougle
Library Assistant 1 at Oak Lodge Public LibraryLibrary Assistant 1 at Oak Lodge Public Library
Amy HowesAmy Howes
Head of Youth and Teen Services at Royal Oak Public LibraryHead of Youth and Teen Services at Royal Oak Public Library