Aicha Traore
Bronx,NY
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Allegiant Home Care
New York, NY
06.2017 - Current
- Inform case manager of patient’s progress
- Change bed linens, wash and iron clothes, and support patient’s needs
- Accompany patient to doctors appointments and off-site visits
- Assist with daily household chores
- Provide basic medical care including taking blood pressure readings
- Ensure patient takes daily medications
- Communicate with family menbers on a regular basis.
Uber Driver
Uber Eats
New York, NY
02.2016 - Current
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Maintained cleanliness of vehicle interior and exterior.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Answered customer inquiries regarding menu items, prices and availability.
Education
Bachelor of Science - Health Education
Lehman College of The City University of New York
The Bronx, NY05-2034
A.A. Degree - Liberal Arts
Hostos Community College/CUNY
01.2020
Excel -
Career Training School. Inc
01.2015
Skills
- Intermidiate skills in
- Microsoft Word & PowerPoint
- Excellent communication and interpersonal skills
Languages
Timeline
Home Health Aide
Allegiant Home Care
06.2017 - Current
Uber Driver
Uber Eats
02.2016 - Current
Bachelor of Science - Health Education
Lehman College of The City University of New York
A.A. Degree - Liberal Arts
Hostos Community College/CUNY
Excel -
Career Training School. Inc
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