Aicia Mercado

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Organized sales area and work station to showcase products and boost sales.
• Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
• Educated customers on products to maximize benefits.

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
• Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.

- Rooster’s is where I came into myself. Where commission pay became achievable to me. And customer service mattered most.

- This was the first setting where I really got to know customers/clients.It was a game changer to my mindset and skills.

The owner treated us well. Pay was honest. And the atmosphere was laid back.

I am now cutting the hair of third generations, and I love it. I always will.

This is where I made every mistake. Where I was lucky enough to work with people that knew what they were doing. This is where I began to understand true customer service.

This is where I learned the basics for color. This where I learned to how to keep up with inventory, and how to manage.Its also where I realized men’s hair was my calling .