Aida Aguilera

• Minimized spoilage of perishable items through diligent monitoring of expiration dates and proper rotation practices.
• Assisted in budget management by tracking expenditures and providing accurate inventory reports for cost analysis purposes.
• Supported production efficiency by promptly addressing material shortages or discrepancies in received shipments.
• Exhibited outstanding attention to detail when conducting physical counts during annual inventory audits, resulting in more accurate financial reporting and forecasting efforts.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Collaborated effectively with team members to optimize storeroom operations, enhancing overall workplace efficiency.
• Expedited order fulfillment through proper prioritization based on urgency and importance of requests.
• Maintained high standards of quality control when receiving products, ensuring all items were undamaged, properly labeled, and accounted for before storage placement was determined.

• Working as a Sales representative for a Texas Energy Provider company receiving calls from people who need to get electricity service, asking proving questions to know customer needs and provide with the best plan for each customer.

• Provide information and support regarding the Company's products or services
• Taking into consideration the kindness and courtesy towards the client
• I was part of Online, Escalations, Transaction Processing, Anti-Fraud LOB's for MONEYGRAM doing interviews to senders to make sure was not fraud, ID theft or money laundry.
• I was transferred to EQUIFAX campaign were I got sells experience for over 2 year selling credit Monitoring after help customers placing freeze or fraud alerts and educate customers about how to avoid fraud and Identity theft
• I was customer service REP for CAPONE were I got bank experience helping customers to activate cards, reporting fraudulent transactions and explaining customers their bank statement information.

This was a call center and I was in different campaigns.

• I was working as a Cashier, sales and Customer service area