Aida Cardenas

Manages a public assistance caseload by performing professional casework duties in all categories of assistance redetermines eligibility for Snap , Medical , TANF cases. Receive and assist customers seeking public assistance services available through Department of Human Services (DHS) programs Manages a public assistance caseload by performing professional casework duties in all categories of assistance; serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports and meets with clients to discuss goals and activity requirements. Helps residents by connecting them with many programs and services through programs, services and prevention efforts, the Division improves the health and wellbeing of individuals and promotes self-sufficiency and integrity of families.

Receives public assistance clients who have intake or return appointments with caseworkers, greets persons applying for public assistance programs, obtains initial necessary information and explains available programs to applicants and/or screens new applicants for public assistance and sets up eligibility appointments with the intake specialist; or performs the verification function in an intake unit; reviews various public records to determine birth dates, school attendance, income; conducts home and collateral visits to verify pertinent facts at the point of intake; enters initial and updated technical, client and office information into all public aid data entry systems.

Responsibilities included providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. Assisted clients in employment service programs or related area providing employment, human resource development or social welfare services..