AIDA DIAZ
Milwaukee,USA
Summary
Detail-oriented Payroll Analyst with expertise in payroll process enhancement and compliance. Skilled in ADP and Workday systems, excels in payroll account reconciliation while maintaining organizational efficiency. Known for improving payroll accuracy and delivering high-quality customer service in fast-paced settings.
Overview
29
29
years of professional experience
Work History
Payroll Analyst
Robert Half Assignment for Veolia North Americ
Milwaukee, WI
11.2024 - 06.2026
- Analyzed, reconciled and processed payroll data for accuracy and compliance with applicable regulations.
- Processed payroll for employees using advanced payroll software.
- Reviewed timecards for accuracy and compliance with company policies.
- Analyzed payroll data to identify discrepancies and resolve issues efficiently.
- Collaborated with finance team to streamline payroll processing workflows.
- Prepared detailed reports on payroll activities and related financial information.
- Assisted in the development of payroll procedures and processes.
- Coordinated with third-party vendors providing services such as 401 plan administration or COBRA insurance coverage.
Payroll Specialist
Ellsworth Adhesive
Germantown, WI
01.2024 - 04.2024
- Processed direct deposit requests and maintained accurate financial records
- Maintaining payroll information by collating, calculating and entering data
- Updating payroll records by entering any changes to employee information or benefits such as job title changes, exemptions and saving deductions
- Calculating payroll liabilities by determining employee taxes, including federal and state income and social security tax, and calculating employer's payments for social security, unemployment and worker's compensation
- Resolving payroll discrepancies and answering any employee payroll queries
- Reviewed timesheets for accuracy by cross-referencing employee hours
- Processing and issuing W-2 forms to employees
- Acquiring all necessary signatures to distribute payroll
- Processing wage garnishments
- Making adjustments in pay for raises, bonuses and commission
- Administered weekly deposits for flexible spending accounts to ensure compliance
- Executed weekly 401K deposits and updated employee account information
- 401K Quarterly contribution review
- 401K Annual Census preparation
- 401K Profit Sharing contributions calculations and Employee Letters
- Payroll tax notices and compliance using Dayforce Tax Team
- Workers' Compensation audit
- Audit and coding of confidential benefits payables
- Generated payroll reports regularly for financial review
- Prepare government reporting and miscellaneous compliance task
- Prepare bank deposits, general ledger postings and statements
- Reconcile accounts in a timely manner
- Daily enter key data of financial transactions in database
- Researched and resolved accounting discrepancies, ensuring documentation accuracy and compliance
- Compiled and presented management reports and summaries to inform decision-making and improve operational insights
- Function in accordance with established standards, procedures and applicable laws
- Constantly update job knowledge
- Input data into databases and spreadsheets to maintain accurate records
- Self-funded health insurance monitoring, monthly journal entries and bank account reconciliation
- Audit and coding of confidential benefits payables
- Generated payroll reports regularly for financial review
- Prepare government reporting and miscellaneous compliance task
Payroll Coordinator
Connect Search Total Mechanical
Pewaukee, WI
05.2023 - 09.2023
- Process payroll for multiple bargaining unit employees based on approved timecards by 11:00 a.m. on Tuesdays
- Process all payroll changes, salary adjustments, garnishments, deductions and benefits in a timely manner
- Processed bi-weekly payroll for exempt and non-exempt employees in the US and Canada
- Maintain employee records for pay and benefits for multiple bargaining unit employees.
- Maintain all payroll records in an organized, secure manner
- Calculate and make payroll tax payments and other employee deferral arrangements in accordance with government regulations
- Reconciled all payroll-related accounts monthly to maintain financial accuracy and compliance
- Prepare year-end reconciliation documentation for audit
- Complete and submit all wage reports including certified payrolls
- Payroll tax notices and compliance using Dayforce Tax Team
- Process garnishment and child support checks for both office and field employees
- Calculate union benefits, prepare union benefit reports and make monthly union benefit payments to multiple unions
- Audit and coding of confidential benefits payables
- Participated in development and implementation of company best practices to enhance payroll processes
- Track and submit documentation for reimbursement on educational expenses
- Monitored and recorded hours worked for apprenticeship level changes
- Detect and obtain all necessary approvals for discrepancies from contracts
- Preparation of all payroll related journal entries
- Weekly 401K deposits and employee changes
- Flex spending weekly deposits
- Self-funded health insurance monitoring, monthly journal entries and bank account reconciliation
- 401K Quarterly contribution review
- 401K Annual Census preparation
- 401K Profit Sharing contributions calculations and Employee Letters
- Workers' Compensation audit
- Prepared payroll reports for review and analysis.
- Prepare government reporting and miscellaneous compliance tasks.
- Assists with annual external financial and 401K audits
- Assist HR with confidential duties
- Assist Controller with Compensation Module projects
- Submit progress and evaluation reports to applicable bargaining units
- Supports policy development and offers advice regarding accounting and internal control issues, reporting needs, and policy review and changes
- Assist Controller with Compensation Module projects
- Supports policy development and offers advice regarding accounting and internal control issues, reporting needs, and policy review and changes
Payroll Analyst
Veolia North America Planet Forward LLC
West Allis, WI
10.2022 - 01.2023
- Managed the timely and accurate preparation and delivery of the organization's payroll.
- Ensure complete pay information is properly recorded and accurately calculated for each payroll cycle
- Ensure appropriate withholding of federal, state and local income taxes, and work directly with the Payroll Tax team regarding any issues or concerns that may arise
- Ensure all other voluntary and involuntary deductions are taken and accounted for throughout the payroll life cycle; to include (but not limited to) benefits, 401k, United Way, garnishments, etc
- Knowledge of ADP GlobalView / ADP PCPW payroll system
- Knowledge of Workday HCM and Payroll system
- Analyzed payroll reports to identify issues, coordinating with business units to resolve discrepancies.
- Review payroll quality assurance reports; perform analysis and take on appropriate action where results fall outside of established standards
- Coordinate and execute all activities relating to year-end bonus payments and other year-end activities impacting employees
- Provided customer and stakeholder support for emerging issues, collaborating on resolution and mitigation strategies.
- Recommended and developed changes to processes, procedures, and workflows to enhance efficiency and accuracy in US payroll operations.
- Works as a team member closely with the Contact Center leadership team, as well as Tier 1 and Tier 2 support as it relates to payroll processing activities
- Work closely with ADP's managed services team
- Analyzed vendor enhancements and program changes to improve the payroll system.
- Analysis, research, problem resolution and administration of payroll processes. Specific processes could include payroll accounting, G/L Interface, account reconciliation, accruals, tax reporting/payments, T&A interfaces, garnishment processing, leave accruals, W-2 Processing, W-2C's, etc
- Adheres to and completed all activities related to SOX and internal control compliance
- Performs other tasks/duties as assigned
HR Ops Analyst/Workday Project
Johnson Controls, Inc
Milwaukee, WI
03.2016 - 02.2022
- Become a Workday champion and partner closely with your team and customers to achieve excellence in each phase of projects
- Assist the Lead Consultant(s) in gathering business requirements, designing and prototyping, testing and implementing business solutions
- Participate in Workday implementation activities including discovery, architect, configuration, documentation, testing, and project review sessions
- Configure the system to the customers' expectations and requirements
- Master the art of 'follow through'. Frequently update your project Lead and Engagement Manager on timeline, tasks, risks, roles & responsibilities, etc
- Prepare and deliver the organization's payroll on time and accurately.
- Withheld appropriate federal, state, and local income taxes.
- Took and accounted for all voluntary and involuntary deductions throughout the payroll life cycle, including benefits, 401k, United Way, and garnishments.
- Responded to inquiries regarding payroll and payroll systems, ensuring accurate information and timely resolution of issues
- Ensure complete pay information is properly recorded and accurately calculated for each payroll cycle
- Reviewed payroll reports to identify discrepancies, collaborating with business units to resolve issues and maintain accuracy
- Analyzed payroll quality assurance reports and took corrective action for discrepancies outside of established standards.
- Provide ongoing support through day-to-day activities and deliverables.
- Coordinates and executes all activities relating to year-end bonus payments and other year-end activities impacting employees.
- Recommends, develops and implements changes to processes, procedures and workflows, leading to greater efficiency and accuracy throughout the US payroll operations.
- Works as a team member closely with the Contact Center leadership team, as well as Tier 1 and Tier 2 support as it relates to payroll processing activities.
- Works closely with ADP's managed services team.
- Reviews and assists with vendor enhancements and program changes to upgrade the payroll system as necessary
- Analysis, research, problem resolution and administration of payroll processes. Specific processes could include payroll accounting, G/L Interface, account reconciliation, accruals, tax reporting/payments, garnishment processing, leave accruals, W-2 Processing, W-2C's, etc
- Completed all activities related to SOX and internal control compliance.
- Managed reporting for US and Canada union payrolls.
- Processing weekly union and non union payroll for over 300 unions and 4000 employees using ADP payroll software; Processing and administering more than 1500 payments totaling $28 million annually in union employee benefits
- Updating and maintaining Excel-based union reports, ensuring they accurately calculate deduction and fringe benefits amounts, paid monthly
- Manage benefits both on an individual employee level in ADP, and also in union report custom invoice files
- Analyzed union contracts and rate sheets to determine deduction and fringe benefit rates; implemented necessary changes in ADP based on findings
- SOX audit compliance within the department
- Creating and coding new company codes into ADP software and assisting in upgrades to the system
- Using ADP's ReportSmith report writer application to generate payroll data reports; processing weekly reconciliation of payroll to ensure numbers submitted are balanced
- Communicating with the employees and managers regarding pay changes, benefit issues, and questions regarding individual union contracts
Payroll Specialist
Extendicare Health Services
Milwaukee, WI
01.2006 - 06.2015
- Process multi-state payrolls in a timely, accurate, and efficient manner
- Maintained and processed payroll records and reports to ensure accurate accounting of salaries and wages
- Entered and maintained data in payroll application ADP, including retroactive pay, garnishments, levies, wage assignments, general deductions, additional pay, and employee W-4 information to support payroll integrity
- Calculate Corp. hourly timesheets and Transmit Payroll to ADP
- Enter deduction changes for 401K Loans, Savings Bonds and pay codes; process terminations, new hires and federal and state regulation codes
- Reviewed and analyzed payroll reports to confirm accuracy and compliance with regulations
- Provides support for Kronos time editors in performing edits and reporting
- Reviewed daily Kronos time transactions and partnered with a time editor to implement corrections.
- Makes previous period time adjustments in the applicable system. Generates new reporting views for supervisors/time editors as requested.
- Coordinated training sessions for payroll representatives to enhance understanding of payroll policies and compliance regulations.
Account Analyst/Medical Billing Specialist
Extendicare Health Services
Milwaukee, WI
04.2005 - 01.2006
- Approved and reconciled adjustments to facility resident accounts, ensuring accurate processing of refunds, account adjustments, and abandoned account transfers
- Investigate and resolve adjustments between A/R detail and general ledger balances
- Reconciliation and adjustments of A/R system aging to General Ledger control accounts
- Prepare month-end journal entries for postings to General Ledger accounts
- Resolved accounting inquiries from corporate and field operations, facilitating clear communication and efficient issue resolution
- Delivered customer service and training to facility Business Office Managers on A/R issues, policies, and procedures, enhancing operational knowledge and support
- Adjusted accounts through journal entries to ensure accuracy or corrections through journal entries or other established procedures
Bill Payment Specialist
Metevante
Milwaukee, WI
01.2005 - 04.2005
- Processed accounts and incoming payments in compliance with financial policies and procedures
- Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data
- Prepare and send out bills, invoices and bank deposits
- Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Resolved clients' billing discrepancies to ensure accurate account management
- Sent bill reminders and made collection calls to expedite payment of outstanding invoices
- Daily follow up on account activity to include account adjustments and payment adjustments
- Generate financial statements and reports detailing accounts receivable status
Wisconsin Enrollment Processor
Managed Health Services
Milwaukee, WI
07.2000 - 11.2004
- Assist/assign HMO member(s) with a primary care provider
- Validated mailing addresses to ensure accuracy and completeness, supporting effective communication with HMO members.
- Edited claims in third party databases to secure payment.
- Monitors claim edit reports and resolves claims edit failures in accordance with department procedures
- Verifies Medicaid claim status online and resolves suspended items and errors.
- Filed adjustments to claims for accurate billing records. or cancellation of claims with EDS (WI State) to reflect correct information (e.g. charges, diagnoses, dates of service, etc.) to ensure billing compliance
- Documented claim processing activities to facilitate timely follow-up and resolution of outstanding issues.
Store Manager
Frederick's Of Hollywood
Milwaukee, WI
07.1997 - 02.2000
- Supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising, and budgeting
- Completes store operational requirements by scheduling and assigning employees; following up on work results
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieved financial objectives by preparing annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions to align with financial goals
- Ensures availability of merchandise and services by approving contracts; maintaining inventories
- Identified current and future customer requirements by establishing rapport with customers and stakeholders to enhance service offerings
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
Education
Diploma - Accounting/Business Administration
Milwaukee Area Technical College
Milwaukee, WI12-2009
High School -
Washington High School Milwaukee
Milwaukee, WI06-1996
Skills
- Payroll Software Knowledge UKG
- Advanced knowledge of Workday HCM and Payroll system
- ADP and Workday expertise
- ADP compliance expertise
- ADP RUN proficiency
- GlobalView / ADP PCPW payroll
- ADP EV5 expertise
- SAP Payroll Processing
- Dayforce payroll Payroll Management
- Ceridian Payroll Systems
- Oracle Payroll Solutions
- Payroll Account Reconciliation
- Payroll Journal Management
- Payroll Financial Reconciliation
- Payroll Accounts Management
- Payroll Compliance Reporting
- Payroll Financial Audits
- Payroll Process Improvement
- Payroll Workflow Analysis
- Payroll Cost Analysis
- Kronos Workforce expertise
- Data entry
- Metrics reporting
- Document analysis
- Ability to analyze data to determine next steps
- Regulatory compliance
- Payroll Account SOX Compliance Audits
- Strong Customer Service Skills
- Excellent communication skills
- Organizational skills
- Detail-oriented
- Task prioritization
- Ability to make independent decisions
- Fast-paced work adaptability
- Project Management Tools
- Accounting
- Payroll Process Financial auditing
- Payroll Staff Coordination
- Payroll Office Coordination
- User Experience in Payroll
- Payroll Transaction Reconciliation
- Accounting
- Payroll Process Financial auditing
- Payroll Staff Coordination
- Payroll Office Coordination
- Payroll Process Improvement
Timeline
Payroll Analyst
Robert Half Assignment for Veolia North Americ
11.2024 - 06.2026
Payroll Specialist
Ellsworth Adhesive
01.2024 - 04.2024
Payroll Coordinator
Connect Search Total Mechanical
05.2023 - 09.2023
Payroll Analyst
Veolia North America Planet Forward LLC
10.2022 - 01.2023
HR Ops Analyst/Workday Project
Johnson Controls, Inc
03.2016 - 02.2022
Payroll Specialist
Extendicare Health Services
01.2006 - 06.2015
Account Analyst/Medical Billing Specialist
Extendicare Health Services
04.2005 - 01.2006
Bill Payment Specialist
Metevante
01.2005 - 04.2005
Wisconsin Enrollment Processor
Managed Health Services
07.2000 - 11.2004
Store Manager
Frederick's Of Hollywood
07.1997 - 02.2000
Diploma - Accounting/Business Administration
Milwaukee Area Technical College
High School -
Washington High School Milwaukee