Aida Lo

Raleigh,NC

Summary

Motivated and reliable student seeking part-time employment. Possesses a strong work ethic, exceptional interpersonal skills, and adaptability. Demonstrates a commitment to providing superior customer service and a positive experience for every customer. Quick learner with the ability to work efficiently both independently and as part of a team.

Overview

Months of professional work experience

Work History

Ice Cream Server

Morelia Gourmet Paletas

Raleigh , NC

03.2024 - 07.2024

Efficiently managed opening and closing tasks, ensuring the store was prepared for peak business hours.
Delivered personalized service by memorizing detailed menu information and allergen content to assist customers efficiently.
Crafted aesthetically pleasing paletas with various toppings, enhancing the customer experience.
Successfully operated the POS system to handle customer transactions swiftly and accurately.
Maintained impeccable cleanliness and organization in all food preparation areas, meeting all health and safety standards.
Resolved customer complaints with professionalism, maintaining high customer satisfaction.
Demonstrated excellent time management, effectively handling peak periods, often single-handedly.

Volunteer Barista

"The Hub" at Cary Academy

Cary, NC

08.2021 - 06.2022

Processed customer payments efficiently using cash registers.
Skilled in operating blenders, espresso machines, and other café equipment.
Trained and mentored new baristas, fostering a collaborative and knowledgeable team environment.
Prepared and served a diverse range of beverages, including lattes, smoothies, teas, and specialty drinks.
Contribute to seasonal drink menu development, introducing popular new options for guests.
Managed the school store, overseeing inventory and sales of merchandise, including clothing and souvenirs.
Provided exceptional service to both students and teachers, enhancing the overall customer experience.

Education

High School Diploma -

Cary Academy

Cary, NC

06-2025

Skills

Excellent communication and friendliness
Exceptional ability to assure quality customer service
Flexible and adaptable in fast-paced environments
Strong work ethic and eagerness to learn

High attention to detail and accuracy
Effective time management and prioritization
Composed and efficient in high-pressured situations

Accomplishments

National Qualifier for Speech and Debate

Club Leader at school

6 AP Classes

Varsity Athlete

References

References available upon request.