Yuna Bergstrom
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Morellis Gourmet Ice Cream & Desserts
08.2024 - Current
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Processed sales transactions for debit, credit, apple pay purchases.
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept tidy and organized area to comply with cleanliness standards.
- Readied customers' online take-out orders in secure bags with appropriate orders.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Completed milkshakes and ice cream desserts for customers.
Summer Camp Counselor in Training
Camp Widjiwagan
06.2024 - 07.2024
- Assisted with planning and scheduling various camp activities, motivating, and encouraging campers to participate in events.
- Monitored students for destructive or unhealthy behavior to report concerns to camp counselors and directors.
- Organized camp events and set up sporting equipment, tables and chairs to prepare for activities.
- Supported children by actively listening and offering encouragement.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
Bakery Sales Associate
Saint Germain Bakery
04.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Stocked and faced bakery cases with daily offerings.
- Maintained safe food handling standards at all times.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Summer Camp Counselor in Training
Camp Widjiwagan
06.2023 - 07.2023
- Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
- Carefully learned and upheld camp rules and regulations for safety and behavior management.
- Proposed creative team activities such as songs, dances and performance activities.
- Supported Lead Counselor in hosting activities and regulating kids.
- Fostered communication and friendship among group members through team-building activities.
- Energetically participated in recess, games and physical activities with camp children.
Leader in Training
Camp Widjiwagan
06.2022 - 06.2022
- Learned and implemented the skills of being a leader (caring, responsibility, kindness, etc.)
- put campers and camp needs first (cleaning up camp, serving campers, monitoring activities)
- Set a good example for campers understanding my actions have influence and represent not just me but the camp as a whole.
Education
High School Diploma -
Midtown High School
Atlanta, GA05-2025
Skills
- Friendly demeanor
- Dependable and responsible
- Excellent communication
- Multi-tasking strength
- Written and oral communication skills
- Calm demeanor
- Conflict resolution
- Teamwork and collaboration
- Listening skills
- Problem-solving skills
- Role modeling
- Work area cleanliness
- Activity planning
Timeline
Ice Cream Server
Morellis Gourmet Ice Cream & Desserts
08.2024 - Current
Summer Camp Counselor in Training
Camp Widjiwagan
06.2024 - 07.2024
Bakery Sales Associate
Saint Germain Bakery
04.2024 - 07.2024
Summer Camp Counselor in Training
Camp Widjiwagan
06.2023 - 07.2023
Leader in Training
Camp Widjiwagan
06.2022 - 06.2022
High School Diploma -
Midtown High School
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