Aida Perez
Miami,FL
Summary
Recent Business Administration, Marketing, and Analytics graduate with a solid foundation in market research, data analysis, and strategic marketing. Proficient in using analytics tools to drive business insights and improve marketing strategies. Strong communicator with a passion to solve problems and optimize performance. Eager to leverage my skills and knowledge in an entry level position.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
A&E Garcia PA
07.2022 - Current
- Experienced in managing daily office operations, scheduling, and coordinating meetings to ensure smooth workflow
- Proven ability to maintain accurate records, manage multiple tasks, and prioritize responsibilities effectively
- Experienced with office software (e.g., Microsoft office, Excel, PowerPoint) and familiar with business tools
- Effective in managing time and resources to meet deadlines and handle various administrative tasks
- Proficient in generating and sending invoices, managing billing processes, and ensuring accurate and timely payments
- Experienced in handling various payment methods, reconciling payments and applying them to customer accounts
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Front Desk Receptionist/Coordinator
Gastro Health
08.2021 - 04.2022
- Experienced in managing patient interactions, addressing concerns, and providing excellent customer service, with strong interpersonal skills that translate well to client and team interactions in a business setting
- Experienced in organizing and supporting events, meetings, and promotions, contributing to successful business operations
- Skilled in managing time efficiently to handle patient needs and administrative tasks, with the ability to meet deadlines and prioritize responsibilities in a business setting
- Meticulous in ensuring accurate documentation to protocols with a keen eye for detail
- Strong problem-solving skills developed through addressing patient concerns and coordinating care, adaptable to resolving business challenges and improving operational efficiency
- Effective communicator with a background in explaining complex information clearly and professionally, both verbally and in writing
- Skilled in managing client interactions, ensuring satisfaction, and building strong relationships which can be applied to managing business client accounts and relationships
Ambassador/Guest Relations
Perez Art Museum Miami
09.2019 - 08.2021
- Collaborated with with teammates to create a positive environment for customers.
- Handled client inquiries and resolved discrepancies in their accounts, demonstrating my problem-solving skills and dedication to providing excellent service
- Created an inviting environment through attention to detail in lobby presentation and cleanliness standards.
- Built long term relationships with over 200 clients by understanding their needs, offering solutions and maintaining a high level of professionalism.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Business Administration (BBA) and Marketing -
Florida International University
Miami, Florida12.2023
Associate of Science -
Miami Dade College
Miami, Florida06.2021
Skills
- Bilingual (Spanish and English)
- Guest Relations
- Project Management
- Data organization
- Team Collaboration
- Strong Problem Solver
- Creative Thinking
- Detailed Oriented
- Time Management
- Business Management
Awards
- Dean’s list Honoree | Miami Dade College, 2019 – 2021
- American Dream Recipient
Timeline
Administrative Assistant
A&E Garcia PA
07.2022 - Current
Front Desk Receptionist/Coordinator
Gastro Health
08.2021 - 04.2022
Ambassador/Guest Relations
Perez Art Museum Miami
09.2019 - 08.2021
Bachelor of Business Administration (BBA) and Marketing -
Florida International University
Associate of Science -
Miami Dade College