Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Facility Manager
New York University
New York, United States
08.2019 - Current
Oversee day to day operations and maintenance of multiple campus buildings, ensuring alignment with NYU’s standards for safety, functionality, and sustainability.
Lead a team of maintenance professionals, contractors, and service providers, ensuring timely and efficient completion of repairs and upkeep.
Coordinate preventive and reactive maintenance activities, minimizing service interruptions and optimizing operational uptime across university facilities.
Develop and execute strategies for energy management, space utilization, and cost control, driving improvements in operational efficiency and resource management.
Maintain compliance with federal, state, and university regulations, conducting regular inspections, managing risk assessments, and facilitating emergency preparedness drills.
Partner with key departments (security, IT, custodial, and event management) to deliver seamless support for academic, administrative, and special events.
Administer the facility budget, track expenditures, and negotiate contracts, consistently achieving cost-saving objectives while maintaining high-quality service standards.
Spearhead green building initiatives, promoting energy-efficient practices and overseeing the implementation of sustainable programs, achieving certifications in LEED and Energy Star.
Respond quickly to facility-related concerns, ensuring high levels of satisfaction among faculty, staff, and students.
Oversee all aspects of equipment installation, maintenance, and repair for both internal and external services.
Coordinate renovation projects for enhanced operational efficiency, overseeing contractor work to ensure timely completion.
Enhance safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Coordinate with cleaning and janitorial services to keep facility clean and presentable for occupants.
Community Desk Coordinator
University of Hawaii at Manoa
10.2017 - 08.2019
Collaborated with team members to identify and accomplish agency objectives
Managed residential services for 4 buildings with approximately 150 residents in need of housing assistance
Assisted department staff by answering phone calls and responding to emails
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Managed vendor relationships to secure best quality of services and products for organizational needs.
Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Education
BBA - Business Management
Brooklyn College
Brooklyn, NY
05-2024
No Degree - Marine Biology
University of Hawaii At Manoa
Honolulu, HI
05-2019
Skills
Project management
Regulatory compliance
Data analysis
Financial analysis
Customer service
Team building
Conflict resolution
Vendor management
Sustainability initiatives
Leadership and supervision
Planning and scheduling
Cost-reduction methods
Building maintenance
Budget administration
Performance evaluations
Strategic planning
Timeline
Facility Manager
New York University
08.2019 - Current
Community Desk Coordinator
University of Hawaii at Manoa
10.2017 - 08.2019
BBA - Business Management
Brooklyn College
No Degree - Marine Biology
University of Hawaii At Manoa
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