Adaptable and proactive individual with a versatile background in safety management and customer service. Known for ensuring guest safety and operational efficiency, ready to leverage expertise to support a dynamic team environment.
Overview
4
4
years of professional experience
Work History
Ride Operator
Universal Orlando
Orlando, FL
06.2025 - Current
Operated rides ensuring guest safety and adherence to operational protocols.
Monitored ride performance and communicated issues to maintenance team promptly.
Assisted in managing ride queue flow, enhancing guest experience during peak hours.
Collaborated with team members to streamline boarding processes, reducing wait times for guests.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Lifeguard
Disneyland Resort
Orlando, FL
06.2023 - 11.2025
Collaborated with team members to develop efficient shift schedules and coverage plans.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Monitored pool areas to ensure guest safety and adherence to regulations.
Responded swiftly to emergencies, administering first aid and CPR as needed.
Monitored aquatic environments to ensure safety and compliance with regulations.
Rescued distressed swimmers using CPR and first aid techniques effectively.
Lifeguard
Aquatica, Seaworld
Orlando, FL
06.2022 - 08.2022
Monitored pool areas for safety and compliance with health regulations.
Responded promptly to emergencies, executing rescue techniques and first aid as needed.
Conducted regular safety inspections of equipment and facilities to ensure operational readiness.
Assisted in maintaining cleanliness and organization of poolside areas to enhance guest experience.
Delivered customer service by providing information about park attractions and safety protocols.
Participated in training sessions to enhance lifesaving skills and emergency response strategies.
Adapted quickly to changing situations, ensuring effective communication during high-stress scenarios.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Entered water immediately to pull struggling swimmers to safety.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Monitored water conditions to provide timely warnings about potential hazards.
Monitored safety of guests in and around swimming pool.