Aidan Dare Schnurr
Breckenridge,CO
Summary
Skilled team player with strong background in cooperative environments. Works well with others and can flex to help wherever needed. All around reliable team player and active follower, but has no issue stepping up to leadership opportunities. Spend most of my free time in the outdoors and writing If it exists in the outdoors I love it. I write prolifically, a couple pages of a novel or at least one poem every day. I also walk neighbor's dogs, babysit, sing, play the bass, and play video games. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Customer Service Representative/Cashier Assistant
Krogers Grocery Store
10.2023 - 04.2024
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Increased efficiency and team productivity by promoting operational best practices.
Summer Camp Instructor
Keystone Science School
05.2023 - 08.2023
- Created lesson plans and led hands-on group projects for students/campers.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Evaluated program effectiveness using participant feedback surveys, identifying areas of improvement for continuous growth opportunities.
- Elevated overall camp quality by consistently implementing best practices in youth development and experiential learning approaches.
- Fostered a positive environment for campers with diverse backgrounds, ensuring inclusivity and respect among all participants.
- Built positive and productive relationships with students and parents to further program objectives and overall success.
- Provided crisis intervention support during emergencies or critical incidents at the campsite to ensure swift resolution while minimizing harm to individuals involved or affected.
Chef
Double Diamond Distillery LLC
10.2022 - 03.2023
- Monitored quality, presentation and quantities of plated food across line.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Exercised portion control for items served, eliminating waste.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
COOK
Nimarcos Pizza
06.2021 - 08.2021
- Verified that prepared food met requirements for quality, plating presentation, and serving size
- Followed established recipes to prepare and cook menu items
- Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines
- Cleaned and organized kitchen workstations and storage areas before and after cooking
- Assisted chefs with ingredient preparation, entree management, and plating
- Delivered menu items as ordered and received consistently positive guest feedback.
Customer Service
Baskin' Robbins
10.2019 - 02.2020
- ICE CREAM, Assisted customers in sampling ice cream products
- Delivered fast, friendly service with knowledgeable support for wide-ranging questions about ice cream options
- Used downtime productively by cleaning counters, making waffle cones, stocking paper goods, and organizing supplies
- Scooped ice cream to correct specifications, minimizing over-scooping and reducing waste
- Anticipated and understood customer needs and exceeded expectations for quality and speed of ice cream service
- Memorized customer orders and made correct ice cream dishes
- Communicated appropriately with fellow team members to serve customers and achieve daily objectives.
Education
Associate of Applied Science - Outdoor Education And Leadership
Colorado Mountain College
Breckenridge, CO05.2024
National Outdoor Leadership School
Tucson, AZ11.2021
High School Diploma -
Oak Park High School
Oak Park, CA05.2020
Skills
- Team Collaboration
- First Aid and CPR
- Team Leadership
- Safety Guidelines and Procedures
- Group Supervision
- Friendly, Positive Attitude
- Verbal and Written Communication
- Relationship Building
- Customer and Service-Oriented
- Problem-Solving
- Transportation Logistics
- Calm and Professional Under Pressure
- Organizational Skills
Accomplishments
- LNT Certified
- Rock Climbing Trainer Certified
- CPR Certified
- WFA
- More than 1000 hours of child care
Timeline
Customer Service Representative/Cashier Assistant
Krogers Grocery Store
10.2023 - 04.2024
Summer Camp Instructor
Keystone Science School
05.2023 - 08.2023
Chef
Double Diamond Distillery LLC
10.2022 - 03.2023
COOK
Nimarcos Pizza
06.2021 - 08.2021
Customer Service
Baskin' Robbins
10.2019 - 02.2020
Associate of Applied Science - Outdoor Education And Leadership
Colorado Mountain College
National Outdoor Leadership School
High School Diploma -
Oak Park High School