Language Learning
Aidan Feliciano
New York,NY
Summary
Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Busboy
Elsie Rooftop
New York, NY
06.2023 - 08.2023
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Juicer
Joe & The Juice
Manhattan, NY
02.2023 - 05.2023
- Described menu items and daily specials to customers.
- Created unique juice blends and recipes.
- Followed all cleanliness and sanitation procedures.
- Greeted approximately [Number] customers daily.
- Worked effectively in fast-paced environments.
- Followed instructions and processes to maintain food and beverage integrity.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
Valet Driver
SP+
New York, NY
08.2022 - 09.2022
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
Cashier
Au Bon Pain
Brooklyn, NY
10.2021 - 10.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Warehouse Associate
Amazon
Staten Island, NY
10.2020 - 01.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Stocker Associate
TJ Max
Brooklyn, NY
06.2019 - 08.2019
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Took on customer service duties, contributing with teams to achieve top ratings in satisfaction surveys.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
GED -
Abraham Lincoln High School
Brooklyn, NY 09.2017 - 11.2020
Skills
Bilingual in Spanish
Performance improvement
Proficient in usage of a computer
Customer assistance
Guest accommodations
Interpersonal communications
Health standards knowledge
Customer-focused
Interests
Building Computers
Driving
Timeline
Busboy
Elsie Rooftop
06.2023 - 08.2023
Juicer
Joe & The Juice
02.2023 - 05.2023
Valet Driver
SP+
08.2022 - 09.2022
Cashier
Au Bon Pain
10.2021 - 10.2021
Warehouse Associate
Amazon
10.2020 - 01.2021
Stocker Associate
TJ Max
06.2019 - 08.2019
GED -
Abraham Lincoln High School
09.2017 - 11.2020