Aidan Gaul

I cultivate a fun and competitive work environment for my team, while driving sales, customer service and leading from the front of the store. I manage our fleet and plan ahead to make sure we have the cars needed to operate efficiently

• Successfully completed entries rental car renowned management program
• Manage and develop employees
• Plan fleet based off scheduling and reservation
• Maintain relationships with body shops
• Assess risk of potential customers prior to rental
• Ensure customers have a positive experience
• Work with insurance companies to book future reservations
• 90 career customer service score
• Number 2 Assistant Manager in region year to date
• 3-time regional top performer (October, January, June)
• Grew fleets in Burlingame and Redwood City by 100 cars

I scheduled transportation of vehicles with trucking companies I had built strong business relationship with. I also provided pricing to the sales team to ensure the company and the customer were getting the best deal

• Built relationships with trucking companies to become a preferred vendor when shipping vehicles
• Planned schedules with trucking companies finding spaces and dates for our customers
• Coordinated tow trucks or storage when long haul trucks broke down or arrived at destination before customer
• Provided prices for sales team when the customer wants a discount or when the customer is on the phone

• Made cold calls to gauge potential customers’ interest in shipping their vehicle
• Explained the process of car shipping to ensure customers have an understanding and be set up for success