Aidan Glynn
Tulsa,OK
Summary
Positive, upbeat Customer Service Associate brings more than 2 years of customer-facing experience in fast-paced settings. Self starter ready to learn any task at hand. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Broken Arrow, OK
09.2022 - Current
- Followed policies and procedures to meet or exceed established performance requirements.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Responded in a timely matter to help customers find items throughout the store, adding in extra items in the store to increase the daily sales for the day.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered customer questions about product availability
Dishwasher
Pastis Italian Grill
Tahlequah, OK
12.2021 - 08.2022
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Education
High School Diploma -
Tahlequah High School
Tahlequah, OK05-2022
Skills
- Customer Support
- Punctual
- Organization
- Truck unloading
- Point of sale systems
- Regulatory Compliance
- Team Collaboration
- Product Merchandising
- Problem Resolution
- Customer Service
- Customer Complaint Resolution
- POS System Operation
- Sanitizing protocols
- Health code requirements
- Waste disposal
- Troubleshooting skills
- Fast-Paced Environment
- Customer service excellence
- Strong Work Ethic
- Stress Tolerance
- Safety awareness
- Chemical Handling
- Order Processing
- Customer Engagement
- Problem-Solving
- Returns and exchanges
- Shelf restocking
- Visual Merchandising
- Receiving procedures
- Product restocks
- Product pricing
- Heavy Lifting
- Product Rotation
Timeline
Customer Service Associate
Walgreens
09.2022 - Current
Dishwasher
Pastis Italian Grill
12.2021 - 08.2022
High School Diploma -
Tahlequah High School