Aidan Heaney
Rhineland,MO
Summary
Hard working and curious honors student at the University of Missouri studying Constitutional Democracy and Peace Studies. Somebody raised with love of community and culture aiming to work in diplomacy. Currently works as an enthusiastic tour guide with the State Historic System. Deep historical knowledge of Hermann with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of community into the greater narrative that may be overlooked. Overall someone who loves sharing passion for the things he loves, an ability he hopes to bring to the Mizzou Tour Team.
Overview
3
3
years of professional experience
Work History
Tour Guide & Historian
Missouri Department Of Natural Resources
03.2022 - Current
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 30 people on scheduled tours of up to three hours.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Worked closely with management staff to create new and lucrative tours, going into local history to find new information to display.
- Provided information on various sites throughout area, relaying little-known local stories to provide interest.
- Creating museum exhibits and handling historic documents.
Cashier & Floor
Loutre Market
03.2023 - 08.2023
- Welcomed customers and helped determine their needs, accommodating any and all.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Arts - Consitutional Democracy & Peace Studies
University of Missouri
Columbia, MO05-2028
High School Diploma -
Hermann High School
Hermann, Missouri05-2024
Skills
- Tour development
- Creative solutions
- Social perceptiveness
- Cultural sensitivity
- Guest relations
- Training and mentoring
- Historical research
- Tourism development
- Exceptional communication
- Strong leadership
- Event planning
- Special needs clients
Timeline
Cashier & Floor
Loutre Market
03.2023 - 08.2023
Tour Guide & Historian
Missouri Department Of Natural Resources
03.2022 - Current
Bachelor of Arts - Consitutional Democracy & Peace Studies
University of Missouri
High School Diploma -
Hermann High School
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