Umberto Guimarães
Los Angeles,CA
Summary
Dynamic professional with over 15 years of experience, including a significant tenure at Hopscotch Salon, showcasing exceptional communication and creative solutions. Expert in public speaking and local history, led engaging kayak tours for 9 people daily through 15 caves. Renowned for humor, wit, and ensuring safety, consistently exceeding client expectations.
Overview
23
23
years of professional experience
Work History
Tour Guide
Self Employed
04.2018 - 10.2024
Take 1 tour a day ,9 people maximum., starting on sunrise, 5 hrs tour , visiting 15 caves by kayak from Albandeira beach to Benagil beach
Hair Stylist
Hopscotch Salon
02.2002 - 02.2018
15 years cutting and blow dry hair
Education
High School Diploma - Business Administration
Colégio Radial
São Paulo 12.1983
Skills
- Public speaking
- Multilingualism
- Local history
- Exceptional communication
- Humor and wit
- Creative solutions
- Safety consciousness
- Guest relations
- Emergency response
- Proficient in [language]
- Arts and culture
- Cash handling
- Tourism development
- Body language reading
- Licensed driver in [state]
- Locale research
- Art appreciation
- Travel recommendations
- Clean driving record
- Adept with GPS navigation
- Navigational skills
- Answering client questions
- Tour development
- Tour planning
- Transportation and travel
- Geography
- Strong leadership
- Relationship building
- Group tours
- Historical tours
- Travel route planning
- Team leadership
- Speech clarity
- Basic mathematics
- Guest flow
- Individual and personal tours
- Attraction description
- Equipment inspection
- Responsible alcohol service
- Staff guidance
- Equipment planning
- Local arts and culture
- Team member collaboration
- Educational tours
- Special needs clients
- Weather preparedness
- Safety procedures
- Research
- Cleaning
- Training and mentoring
Italian , Spanish , and Portuguese
I from Brazil, where I learn Portuguese , lived in Colombia , and Spain , where I learn Spanish , lived in Italy where I learn Italian .
Languages
Italian
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tour Guide
Self Employed
04.2018 - 10.2024
Hair Stylist
Hopscotch Salon
02.2002 - 02.2018
High School Diploma - Business Administration
Colégio Radial
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