Umberto Guimarães
Los Angeles,CA
Summary
Dynamic professional with over 15 years of experience, including a significant tenure at Hopscotch Salon, showcasing exceptional communication and creative solutions. Expert in public speaking and local history, led engaging kayak tours for 9 people daily through 15 caves. Renowned for humor, wit, and ensuring safety, consistently exceeding client expectations.
Overview
23
23
years of professional experience
Work History
Tour Guide
Self Employed
Lagoa Portugal
04.2018 - 10.2024
Take 1 tour a day ,9 people maximum., starting on sunrise, 5 hrs tour , visiting 15 caves by kayak from Albandeira beach to Benagil beach
Hair Stylist
Hopscotch Salon
Greenwich, CT
02.2002 - 02.2018
15 years cutting and blow dry hair
Education
High School Diploma - Business Administration
Colégio Radial
São Paulo 12.1983
Skills
- Public speaking
- Multilingualism
- Local history
- Exceptional communication
- Humor and wit
- Creative solutions
- Safety consciousness
- Guest relations
- Emergency response
- Proficient in [language]
- Arts and culture
- Cash handling
- Tourism development
- Body language reading
- Licensed driver in [state]
- Locale research
- Art appreciation
- Travel recommendations
- Clean driving record
- Adept with GPS navigation
- Navigational skills
- Answering client questions
- Tour development
- Tour planning
- Transportation and travel
- Geography
- Strong leadership
- Relationship building
- Group tours
- Historical tours
- Travel route planning
- Team leadership
- Speech clarity
- Basic mathematics
- Guest flow
- Individual and personal tours
- Attraction description
- Equipment inspection
- Responsible alcohol service
- Staff guidance
- Equipment planning
- Local arts and culture
- Team member collaboration
- Educational tours
- Special needs clients
- Weather preparedness
- Safety procedures
- Research
- Cleaning
- Training and mentoring
Italian , Spanish , and Portuguese
I from Brazil, where I learn Portuguese , lived in Colombia , and Spain , where I learn Spanish , lived in Italy where I learn Italian .
Languages
Italian
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tour Guide
Self Employed
04.2018 - 10.2024
Hair Stylist
Hopscotch Salon
02.2002 - 02.2018
High School Diploma - Business Administration
Colégio Radial