Aidan Hughes
Hilliard
Summary
Dynamic professional with a proven track record at the Columbus Blue Jackets, excelling in fan engagement and collaboration. Skilled in complaint resolution and safety protocols, I fostered teamwork and enhanced guest experiences. My adaptability and creativity drive successful outcomes, ensuring memorable events and operational excellence in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Fan Engagement Team Member
Columbus Blue Jackets
11.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- ensuring fans the best experience during game days and educating guests what hockey is about.
Rides and Attractions Team Lead
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
07.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Making sure the best safety for guests for when operators are operating rides.
President of Broadcasting Operations
HILLIARD DAVIDSON STIXX CLUB
03.2021 - Current
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- filming games and broadcasting on HUDL to give players feedback and highlights for their reels to give colleges.
- Supported project management team for optimal performance.
Jungle Cruise Skipper
Walt Disney World Parks and Resorts
09.2024 - 01.2025
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Met with event director to discuss event details, timelines and specific equipment that would be required.
- Kept guest areas clean, removing trash.
- Safety critical role while giving the guests the best experience while on a 10 minute show.
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OH05-2027
Associate of Arts - Communications
Columbus State Community College
Columbus, OH12-2025
High School Diploma -
Hilliard Davidson High School
Hilliard, OH05-2022
Skills
- Complaint resolution
- Collaboration and teamwork
- Willingness to learn
- Goal setting and achievement
- Creativity and innovation
- Adaptability and flexibility
Languages
sign language
Limited Working
Timeline
Jungle Cruise Skipper
Walt Disney World Parks and Resorts
09.2024 - 01.2025
Fan Engagement Team Member
Columbus Blue Jackets
11.2022 - Current
Rides and Attractions Team Lead
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
07.2021 - Current
President of Broadcasting Operations
HILLIARD DAVIDSON STIXX CLUB
03.2021 - Current
Bachelor of Arts - Communications
The Ohio State University
Associate of Arts - Communications
Columbus State Community College
High School Diploma -
Hilliard Davidson High School
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