Jada Morgan
Raleigh,NC
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service and Engagement Team Member
Target
09.2021 - Current
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Crew Member
Chipotle
03.2021 - 06.2021
- Accurately taking orders and making the correct change at the register
- Preparing food and following food safety guidelines at all times
- Cleaning your workstation as needed during downtimes
- Following closely the original recipes to ensure the same high-quality food every time
- Helping put away merchandise and supplies after truck deliveries
- Working with management to resolve customer issues as they arise
Team Member
Chick Fil A
03.2020 - 03.2021
- Taking customer orders quickly and efficiently
- Ensuring that the store is clean and well-maintained
- Preparing food correctly and making sure food safety guidelines are followed
- Helping to resolve customer complaints as they arise
Education
Bachelor of Arts - Communications
North Carolina State University
Raleigh, NC05-2027
Skills
- Training and mentoring
- Complaint resolution
- Hospitality and accommodation
- Team building
- Conflict Resolution
- Problem-solving abilities
- Team Leadership
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Service and Engagement Team Member
Target
09.2021 - Current
Crew Member
Chipotle
03.2021 - 06.2021
Team Member
Chick Fil A
03.2020 - 03.2021
Bachelor of Arts - Communications
North Carolina State University