Aidan Ingoglia
Bay Shore,NY
Summary
Dynamic and dedicated professional with extensive experience at The Schooner Inn, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through attentive service and effective problem-solving. Skilled in maintaining cleanliness, ensuring a welcoming environment for all patrons.
Overview
5
5
years of professional experience
Work History
Sever/Food Runner
The Schooner Inn
08.2020 - Current
- Greeted customers and provided outstanding customer service.
- Established rapport with customers by providing friendly and attentive service.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Assisted customers with carry-out service.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
Usher/Barback
The Paramount
11.2023 - 05.2024
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Maintained clean and organized venue to create pleasant experience for guests.
- Worked with other staff members to facilitate smooth flow of operations.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Education
Certificate of Technical Studies - Veterinary Assistant
BOCES of New York State
Bellport, NY01-2026
High School Diploma -
Bay Shore Senior High School
Bay Shore, NY06-2021
Skills
- Table service and food handling
- Customer service and support
- Teamwork and collaboration
- Heavy lifting and physical stamina
- Time management skills
- Quick learning ability
- Cleanliness and hygiene standards
- Animal care expertise
Timeline
Usher/Barback
The Paramount
11.2023 - 05.2024
Sever/Food Runner
The Schooner Inn
08.2020 - Current
Certificate of Technical Studies - Veterinary Assistant
BOCES of New York State
High School Diploma -
Bay Shore Senior High School