Aidan MCCARTHY
Quincy,Massachusetts
Summary
Customer-focused pro-shop and front desk associate with experience in cash handling, inventory management, and daily operations. Known for accurate transactions, strong attention to detail, and dependable support for customers and team members.
Overview
4
4
years of professional experience
Work History
Pro-Shop Assistant
Furnace Brook Golf Course
Quincy, Massachusetts
06.2022 - Current
- Guided golfers in merchandise selection and provided course information at Furnace Brook Golf Course pro shop.
- Greeted customers and assisted with product selection to enhance their shopping experience.
- Responded to customer inquiries regarding tee times, pricing, and course policies to enhance their experience.
- Provided product and service details to customers.
- Processed sales and cash transactions accurately, ensuring smooth financial operations.
- Completed opening and closing tasks, including cash drawer counts at shift start and end.
- Returned phone calls to provide information about store hours and product availability. about store hours, product availability, and pricing.
- Arranged rental carts for easy access and customer convenience. and shop equipment.
Front Desk Associate
Black Rock Country Club
Hingham, Massachusetts
11.2023 - 02.2024
- Welcomed members and guests at Black Rock Country Club front desk, fostering a welcoming environment.
- Managed guest access and visitor sign-in procedures, ensuring security and efficient entry.
- Maintained cleanliness and organization of gym towels in storage areas, improving overall guest satisfaction.
- Finalized procedures at front desk to ensure smooth transition for the next day at the front desk to prepare for next day.
Ice Rink Associate
Quincy Youth Arena
Quincy, Massachusetts
11.2022 - 03.2023
- Prepared ice surfaces and event spaces for daily operations, facilitating smooth and enjoyable experiences for patrons.
- Monitored facility areas, reported safety issues and maintenance needs, contributing to a safe and welcoming environment.
- Coordinated multiple tasks simultaneously with attention to detail, ensuring efficient daily operations.
- Prepared locker room facilities for daily use, ensuring cleanliness and organization. for daily use, ensuring readiness and comfort for guests.
- Fostered positive working relationships with staff and management, enhancing teamwork and collaboration.
Education
Bachelor of Science - International Maritime Business
Massachusetts Maritime Academy
Buzzards Bay, MA06-2029
Skills
- Customer service
- Cash management
- Inventory management
- Microsoft Excel
- Team collaboration
- Competitive
Accomplishments
- MASCAC Rookie of The Year
Affiliations
- Varsity Baseball
Timeline
Front Desk Associate
Black Rock Country Club
11.2023 - 02.2024
Ice Rink Associate
Quincy Youth Arena
11.2022 - 03.2023
Pro-Shop Assistant
Furnace Brook Golf Course
06.2022 - Current
Bachelor of Science - International Maritime Business
Massachusetts Maritime Academy