Aidan Moreno
Dallas,GA
Summary
Motivated professional with hands-on experience in customer service and training. Proven ability to mentor new team members and resolve guest inquiries effectively, contributing to a positive dining experience and operational excellence.
Overview
5
5
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
Rockmart, GA
03.2025 - Current
- Provided exceptional customer service during peak hours, ensuring a positive dining experience.
- Operated point-of-sale system efficiently, processing orders and handling cash transactions accurately.
- Assisted in training new team members on operational procedures and customer interaction best practices.
- Maintained cleanliness and organization of front-of-house area, adhering to health and safety standards.
- Resolved customer inquiries and complaints promptly, enhancing overall guest satisfaction levels.
Fulfilment Associate
M&M Advisors LLC
Powder Springs, GA
11.2024 - 03.2025
- Selected and packed orders accurately to ensure timely shipment and customer satisfaction.
- Maintained inventory accuracy through regular cycle counts and updates in inventory management system.
- Collaborated with team members to streamline order processing workflows, enhancing overall efficiency.
- Operated pallet jacks and forklifts to efficiently transport goods within warehouse.
- Monitored stock levels and communicated discrepancies to management for prompt resolution of issues.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Warehouse Worker
All Terrain
Marietta, GA
11.2024 - 03.2025
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Organized inventory and conducted regular counts to maintain accurate stock levels.
- Ensured compliance with safety protocols, reducing workplace incidents through diligent monitoring.
- Assisted in training new employees on warehouse procedures and equipment operation.
Front/Back of House Team Member
Chick-fil-A
Dallas, GA
02.2022 - 10.2024
- Collaborated with team members to ensure timely food preparation and service.
- Prepared and organized food items according to safety and quality standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
- Trained new staff on operational procedures and best practices in food handling.
Education
High School Diploma -
Homeschool
Dallas, GASkills
- Greeting guests
- Order taking
- Sanitation practices
- Money handling
- Social perceptiveness
- Complaint handling
- Special requests handling
- Customer-focused demeanor
- Team collaboration
- Customer engagement
Timeline
Front of House Team Member
Chick-fil-A
03.2025 - Current
Fulfilment Associate
M&M Advisors LLC
11.2024 - 03.2025
Warehouse Worker
All Terrain
11.2024 - 03.2025
Front/Back of House Team Member
Chick-fil-A
02.2022 - 10.2024
High School Diploma -
Homeschool