Joseph Shoen
Las Vegas
Summary
Approachable and customer-focused with background as Front of House Team Member. Brings relevant experience in greeting, seating, assisting customers, and maintaining cleanliness of front-of-house area. Strengths include effective communication skills, ability to work under pressure, and strong knowledge of food service hygiene rules. Previous roles have demonstrated significant improvements in overall customer satisfaction by providing exceptional service.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-Fil-A
05.2024 - Current
- Drive Thru Experience iPOS
- Bagging orders
- Expediting orders
- Cleaning Restrooms, and Dining Room
- Preparation of Drinks, and Desserts
- Taking orders using POS systems
Prep Cook/ Server
Lilly of the Valley Catering
08.2021 - Current
- Cleaning and preparing station
- Cooking and preparing food for customers
- Packing dishes for transport
- Setting up tables and food station
- Distributing meals to our guests
Education
Bachelor of Education - Education
College of Southern Nevada
Las Vegas, Nevada, NV01-2029
Graduate -
Liberty High School
Henderson, NV05.2025
Skills
- Teamwork
- Leadership
- Multitasking
- Stress management
- Punctuality
- Flexibility
- Team collaboration
- Time management
- Cleanliness
- Point of sale systems
- Greeting guests
- Promoting specials
- Money handling
- Guest relations
- Safe food handling
References
References available upon request.
Timeline
Front of House Team Member
Chick-Fil-A
05.2024 - Current
Prep Cook/ Server
Lilly of the Valley Catering
08.2021 - Current
Bachelor of Education - Education
College of Southern Nevada
Graduate -
Liberty High School