Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Johnson

Henderson,NV

Summary

Driven and customer-focused, I excelled as a Front of House Team Member at Chick-fil-A, where I enhanced guest satisfaction through exceptional service and maintaining a clean, welcoming environment. Skilled in order taking and problem-solving, I consistently delivered top-tier service, contributing to a significant increase in repeat customers. My proactive approach and ability to thrive in team settings set me apart.

Overview

6
6
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
09.2024 - Current

As a FOH Team Member, I would welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! I came to work everyday, enthusiastic ready to enjoy serving customers. l conduct myself with a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits the restaurant.

Modeling

IMTA NEW YORK, Talent
08.2018 - 12.2020

IMTA is a professional association of the finest and most successful modeling and talent training in the world. After attending this I was signed to two of the largest talent agencies. One in Venice Beach, CA and the other in Toronto, Canada. My duties as a model were to arrive to gigs, collaborated with photographers and stylists for visually compelling photoshoots, resulting in increased publication features. Star in tv commercial's, videos, or in the background of movies/tv shows. Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement. Elevated brand recognition by participating in high-profile fashion shows and ad campaigns. Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.

Education

ASSOCIATE - Surgical Technology

College of Southern Nevada
Las Vegas, NV

HS Diploma -

Penn Foster
Scranton, PA
05.2024

Skills

  • Greeting guests
  • Order taking
  • Cleanliness
  • Money handling
  • Guest relations
  • Team collaboration
  • Complaint handling
  • Promoting specials
  • Payment processing
  • Phone etiquette
  • Professional appearance
  • Allergy awareness
  • Table management
  • Open-close procedures
  • Sanitation guidelines
  • Point of sale systems
  • Health code compliance
  • Service prioritization
  • Safe food handling
  • Dining area maintenance
  • Menu memorization
  • Food handler certification
  • Upselling
  • Food handlers card
  • Menu item memorization
  • Daily specials memorization
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Self motivation

Timeline

Front of House Team Member

Chick-fil-A
09.2024 - Current

Modeling

IMTA NEW YORK, Talent
08.2018 - 12.2020

ASSOCIATE - Surgical Technology

College of Southern Nevada

HS Diploma -

Penn Foster
Nevaeh Johnson