Drive-Thru Cashier
McDonald's Restaurant
12.2023 - 06.2024
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Operated point-of-sale system efficiently, effectively managing transaction records for accurate financial reporting purposes.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.