Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal, and data entry skills.
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
3
3
years of professional experience
Work History
Data Entry
The Tax Depot
08.2023 - Current
Organized and detail-oriented with a strong work ethic.
Demonstrated strong organizational and time management skills while managing multiple projects.
Skilled at working independently and collaboratively in a team environment.
Learned and adapted quickly to new technology and software applications.
Barista
Mocha Mugs
04.2023 - 08.2023
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Desk Attendant
The Club At Crossgates
04.2021 - 04.2023
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Supported event planning efforts by coordinating room bookings and providing essential information to organizers as needed.
Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor's - Finance
Mississippi College
Clinton, MS
05.2025
Associate of Arts - Commercial Aviation
Hinds Community College
Raymond, MS
05.2022
High School Diploma -
Park Place Christian Academy
Pearl, MS
05.2020
Skills
Database Management
Quality Control
Audio Transcription
Professional and mature
Accomplishments
I have earned my Private Pilot's License
Used Microsoft Excel to develop inventory tracking spreadsheets.
Assistant General Manager at American Cancer Society Gertrude C. Ford Hope LodgeAssistant General Manager at American Cancer Society Gertrude C. Ford Hope Lodge