Aidan Schultz
Chick-fil-A Cicero
Syracuse,NY
7
years of professional experience
Results-driven manager with a strong focus on guest experience and team leadership. Skilled in conflict resolution and decision-making, fostering a growth mindset to enhance operational success.
Work History
Manager
3 Years 3 Months- Led day-to-day restaurant operations and supervised team members in a fast-paced, high-volume environment.
- Trained and mentored team members, fostering a collaborative work environment.
- Created a welcoming, service-focused environment by modeling exceptional hospitality and coaching team members to build positive, lasting guest relationships.
- Demonstrated a growth mindset by actively seeking feedback, learning new responsibilities, and applying lessons to improve restaurant operations.
Team Lead
1 Year 2 Months- Collaborated with managers and directors to facilitate training, maintain reliability, optimize operations, and provide flexibility in store management.
Team Member
3 Months- Delivered exceptional guest experience in fast-paced environment, ensuring satisfaction and loyalty.
Front Counter Supervisor
4 Months- Assisted managers and directors in the smooth running success of the store through training, reliability, operational prowess, and flexibility.
Team Member
1 Year 4 Months- Delivered exceptional guest experience in fast-paced environment, ensuring satisfaction and loyalty.
Education
Associate of Science - Computer Science
- 3.78 GPA
- Magna Cum Laude
Bachelor of Science - Business
High School Diploma
Skills
Guest Experience & Customer Service
Team Leadership
Decision-making & Prioritization
Time Management
Operational Efficiency
Conflict Resolution
Growth Mindset
Receptive to Feedback
Timeline
Manager
Chick-fil-A Cicero
05.2023 - CurrentRead More
Team Lead
Chick-fil-A Cicero
03.2022 - 05.2023Read More
Team Member
Chick-fil-A Cicero
12.2021 - 03.2022Read More
Front Counter Supervisor
Chick-fil-A Vinings
02.2021 - 06.2021Read More
Team Member
Chick-fil-A Vinings
10.2019 - 02.2021Read More
CUNY School of Professional Studies
Bachelor of Science from Business
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Onondaga Community College
Associate of Science from Computer Science
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Seton Home Study School
High School Diploma
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