Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Aidan Shepherd

Azle,TX

Summary

Detail-oriented mechanical enthusiast with strong expertise in customer service and parts sourcing. Committed to enhancing customer satisfaction through efficient problem-solving and friendly communication.

Overview

3
3
years of professional experience

Work History

Parts Specialist

O'Reilly Auto Parts
08.2025 - 06.2026
  • Assisted customers in identifying and locating automotive parts efficiently.
  • Maintained accurate inventory records, ensuring stock availability for customer needs.
  • Processed orders using point-of-sale system to enhance transaction speed.
  • Collaborated with team members to streamline parts retrieval processes.
  • Provided product knowledge support to customers, enhancing their purchasing experience.
  • Resolved customer inquiries and issues promptly, contributing to overall satisfaction rates.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.

Oil Change Technician

Take 5 Oil Change
06.2024 - 01.2025
  • Performed oil changes efficiently, ensuring timely service and customer satisfaction.
  • Conducted fluid checks and top-offs to maintain vehicle performance and safety standards.
  • Used diagnostic tools to assess vehicle conditions before and after services.
  • Maintained cleanliness of work area and equipment to uphold safety protocols.
  • Greeted customers and answered questions about oil changes and other services.

Automotive Mechanic

Azle Automotive
09.2023 - 05.2024
  • Performed routine maintenance on engines, brakes, and transmissions to ensure vehicle reliability.
  • Diagnosed mechanical issues using advanced diagnostic tools and equipment.
  • Conducted comprehensive inspections to identify safety concerns and recommend necessary repairs.
  • Collaborated with team members to streamline workflow and improve repair turnaround times.
  • Enhanced customer satisfaction through effective communication regarding service options and recommendations.
  • Increased workshop efficiency by maintaining a clean and organized workspace.

Junior Mechanic

Reliant Auto
06.2023 - 09.2023
  • Performed routine maintenance and inspections to ensure optimal vehicle performance and safety.
  • Assisted senior mechanics with complex repairs, enhancing team efficiency and workflow.
  • Contributed to customer satisfaction through clear communication regarding service status and recommendations.
  • Assisted customers in making informed decisions about their vehicles'' needs by offering expert advice on preventative maintenance measures.
  • Worked closely with supervising mechanics to learn new techniques, expanding knowledge of automotive systems.
  • Kept shop organized, safe and neat and cleaned up spills using appropriate techniques.
  • Demonstrated versatility as a Junior Mechanic by adapting quickly to new situations and challenges within the workshop environment.

Education

High School Diploma -

Azle High School
Azle, TX

Skills

  • Customer interaction
  • Quick learner
  • Customer service excellence
  • Sales support
  • Customer focused
  • Mechanical systems
  • Diagnostics
  • Parts sourcing
  • Parts identification
  • Parts installation

Interests

  • Auto Repair/Restoration

- Converted 2004 Mazdaspeed Miata into a track-spec vehicle: roll-cage, differential & axle swap, interior removal, welded racing seats; successfully completed an engine rebuild

  • Life-long Motorsport Enthusiast
  • Sim Racing with personal-built rig

Timeline

Parts Specialist

O'Reilly Auto Parts
08.2025 - 06.2026

Oil Change Technician

Take 5 Oil Change
06.2024 - 01.2025

Automotive Mechanic

Azle Automotive
09.2023 - 05.2024

Junior Mechanic

Reliant Auto
06.2023 - 09.2023

High School Diploma -

Azle High School

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Aidan Shepherd