Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member (Kitchen & Register)
Dairy Queen Grill & Chill
03.2023 - 06.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
Soccer Referee
Manorville Soccer Club
09.2016 - 03.2023
Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Enforced discipline to encourage respect, fairness and equality for players.
Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
Improved match flow by anticipating potential issues, communicating clearly with players and coaches, and establishing authority on the field.
Maintained a high level of physical fitness to keep up with fast-paced matches while making quick decisions under pressure.