Aidan Smith
Earlysville,VA
Summary
Highly motivated, with a background in retail sales, skilled in customer service and product knowledge.. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Charlottesville, Virginia
06.2024 - 09.2025
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during ashift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about therestaurant's menu and products.
Floor Staff
Regal Theatres
Charlottesville, VA
06.2022 - 06.2024
- Preparing and serving food
- Greeting and assisting customers
- Resolving complaints
- Cleaning theaters
- Collaborating with colleagues
- Ensuring common areas are clean and tidy
- Handling customer interactions
- Collaborating with customers, colleagues, and community members to ensure a positive environment so that customers enjoy their time at the movie theater
- Throughout my career, beyond the expectations of me as an employee, many of my responsibilities lie in customer satisfaction and guaranteeing that customers are catered to and content
- Stocking shelves
- Sorting stock from the delivery room into stock Rooms
Education
Associate of Arts - Accounting and Business
Piedmont Virginia Community College
Charlottesville, VAHigh School Diploma -
Albemarle High School
Skills
- Professional appearance
- Technical aptitude
- Sales proficiency
- Patience and empathy
- Cash handling expertise
- Strong teamwork
- Shelf restocking
- Heavy product lifting
- Workplace adaptability
References
Available upon request.
Personal Information
Age: 20
Timeline
Server
Texas Roadhouse
06.2024 - 09.2025
Floor Staff
Regal Theatres
06.2022 - 06.2024
Associate of Arts - Accounting and Business
Piedmont Virginia Community College
High School Diploma -
Albemarle High School